Production Quality Technician

Job Description

Job Description

Process Quality Technician

Shift: Days (may be asked to occasionally work other shifts to troubleshoot issues)

Location: Winston-Salem, NC

Key Responsibilities

• Champion all company safety programs and initiatives

• Participate in safety observations and identify workplace hazards

• Monitor production areas for safety and quality compliance

• Conduct weekly training progress reviews with management

• Support onboarding and development of new-to-job employees

• Assess employee understanding of performance expectations

• Perform on-the-floor quality inspections of products and processes

• Partner with operators to address product and workmanship concerns

• Conduct multiple daily audits of production equipment and work areas

• Verify material condition, packaging, labeling, ticketing, and documentation

• Ensure compliance with manufacturing instructions and procedures

• Support process improvements that increase efficiency and product quality

• Work closely with Process Engineering to maintain process standards

• Assist with implementation of operating procedures and process controls

• Participate in commissioning new manufacturing equipment

• Support upgrades to existing production equipment

• Contribute to root cause analysis and corrective action activities

• Assist with customer complaint investigations and quality improvement projects

• Conduct practical task assessments for trained employees

• Verify operational readiness and compliance with established standards

Qualifications

• Associate degree in a technical, manufacturing, or quality-related field preferred

• ASQ certification or equivalent quality certification preferred

• Minimum of 5 years of experience in flexible packaging manufacturing, quality auditing, machine operations, or process control

• Strong understanding of manufacturing processes and quality systems

• Proficient with Microsoft Excel and basic computer applications

• Strong problem-solving and analytical skills

• Effective written and verbal communication skills

• Ability to write reports, procedures, and business correspondence

• Comfortable presenting information to employees, managers, and customers

Mathematical Skills

• Ability to apply basic mathematical concepts in a manufacturing environment

• Working knowledge of fractions, percentages, ratios, and proportions

• Ability to interpret and utilize production and quality-related data

Physical Requirements

• Frequent standing, walking, and movement throughout the production floor

• Regular interaction with manufacturing equipment and production processes

• Ability to frequently lift and/or move up to 30 pounds

• Ability to occasionally lift and/or move up to 50 pounds

• Reasonable accommodations may be made for qualified individuals with disabilities

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.