Client Account Executive

Client Account Executive

Company description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Overview

This is a hybrid role requiring 4 days per week in office in Southfield, MI.

Responsibilities

• Client Management: Work directly with the client for scheduling and deploying all assigned campaigns.
• Communicate with client to determine data/file delivery dates and coordinate with internal stakeholders to prepare for processing.
• Obtain client approvals of creative; overall client management responsibilities.
• Develop timelines for campaigns, lead status calls and work with teams to ensure deliverables are on-time.
• Initiate project schedules and work with client on receiving/approving counts and supplement files (if required)
• Schedules and conducts kickoff meetings with support teams as needed (Creative, Digital, Lettershop, data, PHQ, call center, etc)
• Write/review data spec documents
• QC Lettershop print proofs and email proof files
• QC issue investigation and resolution
• Overall campaign management (schedules, file confirmations, proofing, approvals)
• Responsibly work with supervisor to accurately forecast drop quantities
• Make recommendations for process efficiencies
• Review and understand campaign logic
• Write creative briefs and manage creative changes
• Manage MYCO (model year changeover) updates as necessary
• Review reporting; determine ways to improve individual campaign enrollments

Qualifications

3-5 years related experience in Marketing (Automotive strongly preferred) Prior Project Management experience preferred Experience maintaining project timelines/reinforcing accountability with other stakeholders Prior experience working alongside data teams also preferred

Compensation Range: $50,065 - $63,200 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.