Provider Onboarding Associate (1099 Contract)

Provider Onboarding Associate (1099 Contract) Remote Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. We deliver specialized mental health services for autistic adults, covered by insurance, and are growing rapidly with a mission-driven team. The Role We’re looking for a warm, organized contractor to join the Provider Onboarding team. This role serves as a critical bridge between a provider’s offer letter and their first day seeing clients, helping ensure every new psychologist and therapist feels prepared, supported, and set up for long-term success. You’ll work closely with the Provider Onboarding Manager to keep onboarding running smoothly and providers feeling seen. What You’ll Do Facilitate or co-facilitate live required onboarding meetings via Zoom for incoming psychologists and therapists, delivering structured orientation content and answering provider questions in real time Serve as a key point of contact during the pre-start window, supporting providers from offer letter acceptance through the beginning of active client services Respond to inbound provider emails in a timely, professional manner, while fielding questions about credentialing, scheduling, access, and next steps Host Zoom troubleshooting sessions to help new providers navigate tools and technology before their first client sessions Monitor provider pre-onboarding tasks and flag any “at-risk” providers to the Provider Onboarding Manager for follow-up Assist with maintaining onboarding documentation, tracking provider progress, and updating internal systems to reflect accurate status Support a warm, neurodivergent-affirming onboarding experience that reflects Prosper Health’s values from day one Who You Are You’re a natural communicator who can make a new provider feel genuinely welcomed and prepared, not just processed You are proactive, able to solve problems, ask good questions, and move forward even when the path isn’t fully clear You will follow structured workflows without it feeling robotic You’re reliable: if a Zoom is at 10:00 AM, you’re there at 9:55 AM You take clean, actionable notes, and don’t let follow-ups slip through the cracks You’re comfortable managing email volume and can prioritize without supervision You find meaning in work that matters: the providers you onboard directly impact autistic adults seeking care You have experience in mental health, healthcare, or clinical operations and you understand the provider perspective You’re comfortable using tools like Monday.com, Healthie, Slack, Notion, and Zapier Compensation $25.00 per hour, ~10 hours per week, paid every 2 weeks 1099 Contractor More about Prosper Health Our culture is a thoughtful, kind, high-performance environment. We set ambitious goals and hold ourselves accountable to achieving them. We integrate perspectives from experts in our space, including clinicians and autistic self-advocates. Our team members come from diverse backgrounds and esteemed schools and companies. Operating principles: Clients first - Solve real problems for our clients and prioritize the person on the other side. Find a Way - Be resourceful and do more with less. Raise the Bar - Grow deliberately, seek feedback, and maintain high standards. Be a Good Person - Be kind, honest, and respectful to teammates. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary and will not affect hiring. Any information provided will be kept confidential. Prosper Health is an Equal Employment Opportunity employer. We do not discriminate on the basis of protected status. Details about veteran status and disability status are collected for affirmative action compliance. This information will be used solely for reporting and compliance purposes. #J-18808-Ljbffr Prosper Health