Vice President Operations

Leader in People Architecture, Strategy, & Team Development VICE PRESIDENT, FAMILY OFFICE OPERATIONS Confidential Single Family Office (SFO) On-Site Overview The Vice President of Operations will serve as the executive operational leader of a dynamic family office that supports an entrepreneurial Principal and his personal interests. This position is designed for an experienced professional who thrives in a fast‑paced, evolving environment and excels at orchestrating people, projects, and priorities with precision, institutional‑level judgment, and emotional steadiness. The Vice President will coordinate day‑to‑day operations of the family office and associated Complex Asset Programs (aviation, maritime, personal services, residential), managing team leads, optimizing workflows, directing strategic projects and initiatives, and ensuring seamless coordination across functions and residences. This role requires a hands‑on, highly organized leader who can balance strategic oversight with operational execution and maintain composure under pressure. Key Responsibilities Operational Leadership & Organizational Management Provide overall executive leadership and direction for the daily operations of the family office, ensuring technology platforms, security protocols, systems, processes, and teams are organized for maximum efficiency and accountability. Manage, mentor, and develop a diverse team of professionals and asset program managers, fostering a collaborative, service‑oriented culture that adheres to the highest standards of private wealth management. Implement and refine best‑in‑class workflow systems, task management tools, and performance tracking to ensure projects and responsibilities are completed accurately and on schedule. Establish and maintain organizational governance protocols that enhance communication, decision‑making, and operational clarity across the office and residences. Anticipate needs, resolve issues proactively, and adapt priorities in response to changing demands. Maintain strict adherence to confidentiality and discretion across all personal and financial affairs of the Principal. Project and Program Management Oversee planning, coordination, and execution of a wide range of capital projects from property improvements and family initiatives to internal process development. Provide direct oversight and operational control for the managers of the Complex Asset Programs (e.g., aviation fleet management, residential staff operations, vehicle logistics). Develop project timelines, delegate tasks, and monitor progress, ensuring deadlines and quality standards are met. Coordinate with senior management, team leaders, and external providers to ensure smooth project delivery. Manage competing priorities while maintaining structured organization and clear communication channels. Team and Workflow Support Direct day‑to‑day partnership with the family office team and asset program managers, ensuring alignment of roles, responsibilities, performance standards, and communication. Provide guidance, structure, and regular feedback to ensure consistent, high‑quality outcomes. Oversee hiring, onboarding, and training processes for new employees and vendors partnering closely with Talent Acquisition and Human Resources to ensure cultural fit and technical competency. Maintain team morale, stability, and professionalism, particularly in fast‑moving or high‑pressure situations. Administrative Oversight and Coordination Ensure that internal reporting, asset program metrics, records, and documentation are accurate, organized, and accessible. Coordinate with financial, tax, and legal advisors on operational matters related to trusts, entity formation, and wealth transfer when required. Serve as the central point of contact for the Principal, Chief Financial Officer, asset program leaders, and staff for all operational needs, maintaining smooth communication and information flow. Provide clear, concise and consistent operational updates to the President and Chief of Staff. Qualifications Bachelor’s degree in Business Administration, Management, or related field; MBA or relevant advanced degree (e.g., JD) preferred. 12+ years of progressive executive leadership experience in operations, personnel management, or project administration within a Family Office. Proven success managing multi‑disciplinary teams, workflows, and multiple concurrent high‑stakes projects in a dynamic setting. Exceptional organizational, communication, and interpersonal skills. Demonstrated ability to prioritize, make balanced decisions, and maintain composure under pressure. High emotional intelligence, unquestionable discretion, and sound judgment. Strong proficiency with productivity and task‑management systems (e.g., project management software, secure document repositories). Experience managing complex logistics, capital improvements, and multi‑party initiatives preferred. Demonstrated experience in vendor negotiation and contract management related to luxury assets (e.g., aircraft, high‑value real estate). Key Attributes Operational Leader: Strategic thinker with a hands‑on approach to execution and infrastructure development. People Manager: Builds cohesive, high‑performing teams and fosters accountability. Organizer & Executor: Thrives on structure, order, and efficiency. Composed & Balanced: Maintains clarity and professionalism in complex or high‑stress circumstances. Trusted Partner: Exercises absolute discretion and earns confidence of the principal and senior management. Seniority level Executive Employment type Full‑time Job function Management #J-18808-Ljbffr