Service Manager Multifamily Maintenance

Service Manager Opportunity At Haven Apartments

Great communities depend on great maintenance teamsand great maintenance teams need strong leadership.

Lion Real Estate Group is looking for an experienced, hands-on Service Manager to lead maintenance operations at Haven Apartments.

This role is ideal for someone who combines strong technical skills with the ability to organize work, develop a team, and deliver results. You'll play a key role in keeping our community safe, well-maintained, and ready to welcome new residents.

If you're a leader who takes pride in quality workmanship, accountability, and getting things done, we want to hear from you.

What You'll Do

• Lead, train, and support the maintenance team, setting clear expectations for productivity, quality, and customer service.
• Manage daily work orders, prioritize service requests, and ensure timely, professional completion.
• Oversee the make-ready process, coordinating apartment turns to meet leasing and move-in deadlines.
• Perform and supervise repairs involving HVAC, plumbing, electrical, appliances, and general building maintenance.
• Develop and execute preventive maintenance schedules to protect property assets and reduce unexpected repairs.
• Maintain organized shops, tools, equipment, and inventory while managing purchasing and expenses.
• Conduct property inspections and address safety, cleanliness, and maintenance concerns.
• Collaborate with the Community Manager and regional leadership on property improvements, renovation projects, and operational priorities.
• Coordinate emergency maintenance response and participate in the on-call rotation as required.

Why Join Lion?

At Lion Real Estate Group, we believe well-maintained communities start with dedicated people who take pride in their work.

As a growing multifamily real estate investment and management company, we focus on improving communities through thoughtful renovations, strong operations, and exceptional service.

We value leaders who roll up their sleeves, support their teams, and take ownership of results.

Benefits Offered:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Health Savings Account (HSA)
• Dental Insurance (100% of employee premium paid by Lion)
• Vision Insurance (100% of employee premium paid by Lion)
• Basic Life/AD&D coverage paid by Lion
• Additional Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
• Vacation
• Sick Leave
• Bereavement Leave
• Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
• Volunteer Time Off
• Paid Parental Leave
• Employee Assistance Program
• Recognition Rewards Program

Ready to Lead a Great Team?

If you're a skilled maintenance professional who enjoys leading people and making a visible difference every day, we'd love to hear from you.

Apply today and build your future with Lion Real Estate Group!

Lion Real Estate Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to any characteristic protected by applicable law.

Requirements

What We're Looking For

• 3+ years of multifamily maintenance experience, including supervisory or team leadership experience preferred.
• Strong working knowledge of HVAC, plumbing, electrical, appliance repair, and general building systems.
• EPA certification required for applicable refrigerant-related work; additional HVAC certifications preferred.
• Ability to organize schedules, manage apartment turns, and prioritize competing maintenance needs.
• Experience managing maintenance inventory, vendors, and operating expenses.
• Strong leadership, communication, and problem-solving skills.
• Comfortable using maintenance tracking systems; Yardi experience is a plus.
• A hands-on, team-first attitude with a commitment to quality and accountability.
• Availability to work on-call and respond to maintenance emergencies.
• Ability to meet the physical requirements of the position, with or without reasonable accommodation.