Telecommunications Technician

Telecommunications TechnicianOur client is seeking a Telecommunications Technician to join their team. As a Telecommunications Technician, you will be part of the IT Support Department supporting the Telecommunications Operations team. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.What's the Job?Provide support for enterprise voice and unified communications systems, including troubleshooting and incident response.Manage phone number inventory, lifecycle, and user provisioning across multiple UC platforms.Coordinate with vendors and carriers to ensure telecom services operate smoothly and efficiently.Maintain accurate records for E911 administration and telecom records management.Assist users through training and support to enhance system adoption and usability.What's Needed?3-5 years of experience as an enterprise voice and unified communications technician or analyst.Experience with moves, adds, changes, and user provisioning across UC platforms.Knowledge of telecom expense management, carrier coordination, and E911 records management.Ability to learn new technologies, especially Microsoft Teams Voice.Strong communication skills, including reading, writing, and explaining technical information clearly.What's in it for me?Opportunity to work in a dynamic and supportive environment dedicated to public service.Engagement with cutting-edge telecommunications technologies and systems.Chance to develop your skills and advance your career in a stable organization.Work with a collaborative team committed to excellence and innovation.On-the-job training and professional development opportunities.Upon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly Pay