Retail Distribution Center Delivery Driver

Summary The Home Delivery Driver plays a crucial role in delivering products to designated locations. To excel in this position, the driver needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the driver should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the Home Delivery Driver can ensure a positive experience for both the customer and the company. Primary Job Functions Handle products safely. Conduct physical inspection of product to identify damages, perform touch‑up and repair as needed. Place products in designated storage areas safely. Prepare and load customer delivery trucks. Unload and safely place products in customer home. Understand and comply with all store policies and procedures. Remove all the packaging materials from the location. Communicate and document customer concerns to Warehouse Support. Communicate credit, damage and essential information to the Customer Service Department. May be required to complete shipping/receiving paperwork. May be required to complete Department of Transportation paperwork. Maintain a clean and organized warehouse area. Maintain a professional image. Assist driver as needed with vehicle inspection, routine maintenance and fueling of vehicle at approved locations. Complete other assignments and special projects as requested. Maintain reliable attendance. Secondary Job Functions Maintain reliable attendance. Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup. Complete other assignments and special projects as requested. Job Qualifications Education High School, Diploma or equivalent Experience Clean driving record – 3 years No CDL needed Must be 21 years of age Department of Transportation physical examination 1 year driving experience Driving certification class, including a road evaluation test Licenses or Certifications Valid Driver’s License Knowledge, Skills and Abilities Strong attention to detail Excellent verbal and written communication skills Excellent interpersonal skills Effective time management and organizational skills Work independently as well as in a team environment Document management system Analytical and problem‑solving skills Maintain confidentiality Working knowledge of Continuous Improvement Handle multiple projects simultaneously within established time constraints Perform under strong demands in a fast‑paced environment Work professionally with customers and co‑workers to efficiently serve our customers, treating both with enthusiasm and respect Display empathy, understanding and patience with employees and external customers Respond professionally in situations with difficult employee/vendor/customer issues or inquiries Follow all OSHA and Company established safety rules and procedures What’s In It For You Extended health, dental benefits, and vision insurance Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. #J-18808-Ljbffr Ashley Furniture Industries