Assistant Director of Volunteer Engagement (4715)

Assistant Director of Volunteer Engagement (4715) We are looking for a high-energy, strategic, and relational Assistant Director to act as a primary support for our alumni volunteer ecosystem. In this role, you will build a movement by planning and executing volunteer opportunities, creating and sustaining a thriving volunteer pipeline, and serving as the “face of engagement,” transforming inquiries into lifelong commitments of service. Skills You Bring to the Table Strong communication skills are vital, as you will act as a key liaison between volunteers and campus partners, fostering seamless collaboration across the University. Unwavering integrity and adherence to the institution’s ethical standards when handling sensitive donor and constituent data. People‑first mindset energized by responding to volunteer interest forms and inquiries. Collaborative agility working closely with the Assistant Director for Affinity Groups to harmonize regional and remote volunteer efforts. Position Summary As a key driver of the alumni volunteer lifecycle, you will focus on day‑to‑day operations of our engagement activities, owning an activity portfolio that changes lives under the oversight of the Director of Alumni Volunteer Engagement. Essential Duties and Responsibilities Serve as primary manager for assigned volunteer programs, ensuring high-quality experiences across the entire volunteer life cycle. Collaborate with campus partners to recruit, vet, train, place, evaluate, and steward volunteers for assigned activities. Maintain consistent engagement with prospective and active volunteers to support satisfaction and long‑term retention. Design and implement volunteer recognition strategies in collaboration with the Director of Alumni Volunteer Engagement. Develop and deliver volunteer training programs, including content creation, scheduling, and coordination with NIU partners. Draft content, schedule communications, and manage the creation of marketing collateral in collaboration with the NIU Foundation communications team. On‑site coordination of NIU Alumni Association Board and committee meetings. Plan, execute, and enhance volunteer recruitment strategies to build a robust pipeline across engagement pathways. Match alumni with suitable engagement pathways aligned with their interests, both within and beyond volunteer roles. Attend University and Division events to network with attendees and actively recruit new volunteers. Identify opportunities to cultivate volunteers from engaged alumni populations such as donors, Emeritus Board members, affinity/regional group members, and alumni travelers. Manage processes for responding to alumni volunteer inquiries, ensuring timely follow‑up. Collaborate with the Assistant Director for Affinity Groups to promote and coordinate select regionally based and remote volunteer efforts, including on‑site event support. On‑site support for signature or large‑scale volunteer activities outside of assigned portfolio as needed. Support annual budget planning process on ongoing expense tracking for volunteer program. Accurately collect, record, and maintain engagement data for all assigned volunteer activities within the CRM. Analyze volunteer engagement data to inform program improvements and strategic planning. Prepare data‑driven reports for the NIU Alumni Association Board of Directors in collaboration with the Director. Manage all donor and constituent information with the highest levels of confidentiality and professionalism. Division of University Advancement Support – 10% Participate in committees created to support the Division of University Advancement. Work with graduate assistant and student workers to complete department tasks. Collaborate with both Foundation and University staff and faculty to identify volunteer needs. Minimum Required Qualifications (SPS) Bachelor’s degree (or higher) from an accredited college or university. Two (2) years of professional experience in development, marketing, volunteer or program management or other related fields. Valid driver’s license and use of personal transportation. Preferred Qualifications (SPS) One (1) year of experience working within a CRM to track and evaluate data. Use of a personal vehicle is sometimes required. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand for long periods of time; walk; use fingers and hands to feel, grasp, operate or handle objects, tools, or controls; and reach with hands and arms. Must be able to lift and carry 30 lbs regularly, and at times for a significant duration. Equity, Diversity, Inclusion, and Non‑Discrimination Statement In accordance with applicable statutes and regulations, NIU is an equal‑opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action. NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. #J-18808-Ljbffr Northern Valley Indian Health