Enterprise Management Center / Global Enterprise Management (EMC/GEM) Operations Specialist - TS/SCI

Telecommunications Technician IVThe EMC/GEM professional provides continuous monitoring and operational support for mission-critical systems and infrastructure. This role coordinates with internal watch teams, customers, and technical support personnel to maintain situational awareness, respond to events, and support network security activities.Meaningful work and personal impact includes providing 24/7 mission and infrastructure monitoring, notification, administrative support, event logging, ticket management, and operational reporting for supported systems. Monitor system and network events, identify potential service impacts, and initiate appropriate escalation and response procedures. Coordinate with ISP and GW GES watch personnel to maintain situational awareness and facilitate required support actions. Communicate with customers, technical teams, and support personnel to provide timely notification of events, incidents, outages, and response activities. Create, update, track, and close incident and service tickets in accordance with established procedures. Maintain accurate operational logs, shift records, event timelines, and status reports. Perform router and switch updates in support of authorized security actions. Support shift turnover activities by communicating ongoing incidents, system status, and pending actions. Follow established operational, security, incident-management, and escalation procedures. Perform other related duties and projects as required to meet business and mission needs.What you'll need to succeed brings technology expertise and drive for innovation to GDIT. Telecommunication Technician IV must have: Education: Technical Training, Certification(s) or Degree Experience: 5+ years of related experience US citizenship required Security clearance level: TS/SCI w/Poly Role requirements: communication, problem solving, etc.Location: Client SiteCertification Required: DoD 8570 IAT Level II certifiedShift: Sunday - Wednesday 12pm - 10pmThis position is mission essential, may include work on holidays when required