Customer Service Coordinator (Remote)

Job Summary

LJ Horizons is seeking a dependable and organized Customer Service Coordinator to support client requests and provide a high level of service in a remote environment.

This role is ideal for individuals who enjoy helping others, staying detail-focused, and guiding clients through a structured process from start to finish.

You will work with clients to coordinate details and guide them through each stage of the process.

Key Responsibilities

Respond to client inquiries in a timely and professional manner

Assist with coordinating services, scheduling, and updates

Guide clients through a structured process from start to completion

Maintain accurate and organized client records

Monitor progress to ensure timely completion of requests

Communicate clearly with clients and provide consistent follow-up

Deliver a positive and supportive customer experience

Qualifications

Strong communication and organizational skills

Ability to manage multiple tasks and priorities

Self-motivated with the ability to work independently

Detail-oriented with strong follow-through

Comfortable using online tools and systems

What We Offer

Customer service or administrative experience preferred

Training and ongoing support

Flexible scheduling based on availability and client needs

Opportunities for growth within the organization

Supportive team environment

Access to tools and systems needed for success

Work Environment

Fully remote position

Flexible schedule based on business needs

Reliable internet connection required

LJ Horizons is a client-focused service organization dedicated to coordinating personalized experiences for individuals, couples, and families. Our team provides structured support, clear communication, and a high standard of service in a fully remote environment.