Retail Outlet Sales and Operations Manager-New Store

Job Title Retail Outlet Sales and Operations Manager Job Overview As a Retail Outlet Sales and Operations Manager at Bob’s Discount Furniture, you’ll lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations. You’ll play a critical role in ensuring merchandise is received, staged, and sold efficiently, while maintaining a safe, organized, and customer-friendly showroom and warehouse. This hands-on leadership role blends sales strategy with back-end operational excellence to drive success across multiple departments. This is a full-time, in-store leadership position requiring flexible availability including evenings, weekends, and holidays. What You’ll Bring to Bob’s At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a blend of operational expertise, sales acumen, team development, and strategic thinking. If you thrive on leading teams, solving problems, and delivering results while creating a fun and organized retail environment, this is the opportunity for you. Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Retail sales and back-end operations leadership Team management, coaching, and scheduling Inventory control and cycle counting Logistics coordination and merchandise flow Safety compliance and warehouse standards Showroom merchandising and outlet presentation Customer experience and satisfaction Performance feedback and employee development Critical thinking and process improvement Preferred Competencies & Skills 2–5 years of retail and/or warehouse leadership experience Experience in sales-driven environments Proven success in team development and accountability Bachelor's degree or equivalent work experience Familiarity with receiving, returns, and outbound logistics processes Who We Are At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement. Benefits & Perks National Medical, Dental, and Vision Insurance Paid Time Off: Vacation, Sick Days, Holidays, and Your Birthday 401(k) Profit Sharing Plan with a generous company match Employer-paid Life Insurance with voluntary options Pet Insurance and Employee Assistance Program Bob’s Helping Hand & Bail Out financial support programs Tuition Reimbursement and Employee Scholarship Programs On-the-job training and career path development Employee Discount from Day 1 and additional partner discounts Our Culture & Core Values At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other! Minimum Qualifications Demonstrated leadership and decision-making abilities Strong communication and organization skills Experience in inventory, receiving, and merchandising Must be at least 18 years old to be considered for employment Physical Demands Ability to stand, walk, bend, and lift throughout the workday Capable of lifting or moving items up to 50 lbs. without assistance Frequent use of warehouse tools, ladders, and equipment Reporting Relationships Reports to: Retail Store Manager Direct Reports: Retail Product Support Leads, Retail Outlet Experience Leads, Retail Product Associates, Retail Outlet Experience Specialists (may vary by location) Equal Opportunity Bob’s Discount Furniture is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members, applicants, and customers. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay range:55,440- 69,300 plus a potential monthly bonus It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!