Head of Customer Experience & Events (Remote/Hybrid)
Collectors Universe
Collectors Universe Inc. is seeking a Manager for Customer Experience to lead the strategy for customer-facing service operations at their Santa Ana, CA location. The ideal candidate will oversee customer inquiries and event experiences, ensuring high standards of service excellence. With over 8 years in customer service leadership, you will mentor a team, develop performance metrics, and continuously improve customer interactions. The role requires a customer-first mindset and familiarity with trade shows. Benefits include health insurance, 401(K) matching, flexible hours, and employee discounts. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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