Central Reservations (PBX Operator)
$23.94 - $26.6 per hourResorts World Catskills
Central Reservations (PBX Operator)
Salary Range: $23.94-26.60
Position Overview:
The Central Reservations/PBX Agent is responsible for providing superior guest service via the phone, on screen chat, radio or other electronic means. Answers and processes all incoming communications internal, external or electronic. Facilitates, processes, creates, modifies or cancels reservations for hotel or multiple hotels, limousine, restaurants, butler services, hotel housekeeping, hotel engineering, concert tickets and special casino events or concerts on or off property.
Experience:
- Previous experience of at least one year in Contact Center, Marketing, Special Event, Hotel Operations, Box Office or related guest service field preferred.
Knowledge:
- High School diploma or equivalent
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 4 days ago
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