Licensed Loan Officer Assistant

Job Description

Job Description

As a Licensed Loan Officer Assistant at CrossCountry Mortgage, you'll be at the forefront of empowering individuals and families to achieve their homeownership dreams. We're more than just a mortgage company; we're a partner committed to providing exceptional service and support throughout the entire lending process. Your role will be integral to our mission, as you'll assist loan officers in managing client relationships and ensuring smooth, efficient transactions. You'll have the opportunity to work closely with a dynamic team, leveraging your skills to make a meaningful impact on our clients' lives.

At CrossCountry Mortgage, we believe in nurturing talent and fostering growth. You'll find an environment that encourages both personal and professional development, supported by a leadership team that values innovation and employee success. Our commitment to a collaborative culture means you'll be part of a team that supports each other while working towards common goals. With competitive pay and benefits, flexible work arrangements, and a focus on work-life balance, we're dedicated to offering you more than just a job—it's a fulfilling career path. Join us and be part of a journey that makes a difference.

$70,000+ yearly DOE plus bonus

• Guide clients through the loan application process, ensuring a seamless and supportive experience.
• Prequalify potential borrowers by assessing their financial situation and recommending suitable loan products.
• Collaborate with underwriters and processors to ensure timely and accurate loan approvals.
• Maintain strong relationships with clients, realtors, and other stakeholders to foster trust and repeat business.
• Stay informed about industry trends and regulatory changes to provide clients with up-to-date advice.
• Develop and implement strategies to meet and exceed individual and team sales targets.
• Participate in team meetings and training sessions to continuously enhance your skills and knowledge base.

• Experience in the mortgage industry, with a focus on qualifying and pre-approval procedures.
• The ability to communicate fluently in both English and Spanish is preferred but not required, enhancing client interactions and support.
• Strong organizational skills to manage multiple tasks and coordinate schedules effectively.
• Ability to collaborate with marketing teams to drive brand visibility and client engagement.
• Proficiency in using mortgage software and tools to streamline processes and improve efficiency.
• Excellent interpersonal skills to foster positive relationships with clients and team members alike.

CCM is America’s #1 Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. In 2025, our team closed over 131,000 home purchases — making 1 in 35 homes a CCM home.

Our company has been recognized 10 times on the Inc. 5000 list of America’s fastest-growing private businesses, received many awards for our standout culture and been named the nation’s top retail lender by Scotsman Guide and Mortgage Executive Magazine .

We offer more than 120 purchase, refinance and home equity solutions — ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers — and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae and Ginnie Mae.

Through our dedication to getting it done, we make every mortgage feel like a win.