Sales/Customer Service Representative

Job Description

Job Description

Job description

Learn elite sales skills inside a high-performance, coached sales system.

Badger Brothers Moving is one of the fastest growing companies in Wisconsin. As we continue to expand throughout the state, we're looking for high-quality people to grow with us by joining our Sales & Customer service team. 

We’re hiring Sales / Customer Service Representatives to join a disciplined, high-standards team built on:

• Clear frameworks
• Relentless execution of fundamentals
• Ongoing coaching and call reviews
• Objective performance measurement

This is an inbound, office-based sales role in Madison, WI.

What You’ll Do

• Handle inbound phone calls and emails from customers requesting moving estimates
• Lead structured sales conversations using our proven call framework (we train you)
• Ask strong questions, build value, present price confidently, and close
• Follow up with unscheduled leads
• Participate in regular call monitoring, reviews, and coaching sessions
• Continuously improve by mastering the fundamentals of great sales calls

What qualities are we looking for

Coachable & feedback-driven
You don’t take feedback personally - you use it to get better. You like knowing exactly where you stand.

Competitive, but team-oriented
You want to win, while respecting standards, systems, and accountability.

Comfortable on the phone
You communicate clearly, confidently, and professionally.

Process-driven
You can follow a framework, execute consistently, and avoid cutting corners.

Intrinsically motivated
You don't need to be micromanaged. You improve because you want to.

Interested in mastering sales as a skill
Whether you’re early in your career or experienced, you want to get really good at sales—not just “have a sales job.”

Reliable, consistent, and on-time
The team depends on you showing up and being dependable.

This Role Is NOT a Fit If:

• You dislike call reviews or coaching
• You prefer improvising instead of following a system
• You want a low-feedback, low-accountability environment
• You’re just looking for a temporary job or a pay check
• You often call off work or struggle with attendance

Compensation: 

• $18-20.00/hour PLUS commission
• Agents averaging $22-25/hour WITH commissions added

Key Benefits:

• No cold calling - 100% inbound leads
• Paid holidays, vacation days, and personal time off.
• Health, Vision and Dental Insurance
• Clear upward mobility within a rapidly growing company

APPLY : 

If you meet the qualifications above, please send a resume AND cover letter for consideration.