Service Advisor (Mystic)
Full-time
Brustolon Buick - GMC
Since 1949, our family owned business has truly valued our employees’ well being and futures. We are willing to invest in the right candidate! What We Offer * Medical and Dental * 401K Plan * Short and Long term disability * Life Insurance * Paid time off and vacation * Employee vehicle purchase plans * Family owned and operated * Long term job security
RESPONSIBILITIES:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
- High School Diploma or equivalent.
- Accredited training in service advisor skills, customer satisfaction and quality control.
- Automotive service advisor experience.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
- Proficient use of computers
Vacancy posted more than 2 months ago
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