Director, Operations Instructional Design

Job Title: Director, Operations Instructional Design

Location: Remote

Employment Type: Temporary

About the Role

We are looking for a modern thinker who is hip on vibe coding and digital learning to join our client's team in the operations sector. In this role, you will contribute to leading the design, development, and continuous improvement of digital learning experiences, establishing a Learning Experience Design Center of Excellence, and collaborating across Operations, Product, Program, and Technology to ensure engaging and measurable learning programs.

Responsibilities

• Create detailed design principles and templates for training artifacts like webinars, live learning, async lessons, and modules.
• Develop complex training experiences using tools like JavaScript extensions, xAPI, cmi5, and Blender.
• Plan, script, and build engaging and interactive learning artifacts for internal Operations staff.
• Establish the Learning Experience Design COE to define standards, templates, and processes for learning design excellence.
• Use data and evaluation models to prove the impact and value of learning initiatives.

Requirements

• Expertise in digital learning with 5 years of experience designing and creating digital training programs.
• Outstanding knowledge of emerging trends and best practices in digital learning.
• Proven capabilities to develop complex learning materials, including simulations and multimedia.
• Operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5.

Preferred Qualifications (if any)

• Experience providing digital learning to K-12 educators.
• Proficiency in Articulate Storyline 360, Adobe Captivate, and SCORM Cloud.

Who We Are

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries.

We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.

Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact?

• Explore opportunities
• Grow your career
• Be part of something global
• Your future starts here.