TECHNICAL BACKOFFICE SPECIALIST

As MEI USA continues to evolve and grow our business across North America, we are seeking a highly motivated individual to join our team as a Technical Backoffice Specialist. You will assist our customer service department with quote processing and technician preparation and report to our Technical Backoffice Supervisor. TBO Specialist Responsibilities: Preparation and debrief of technicians’ business trips (installation, PM, and technical assistance visits). Part number verification when requested by technicians for remote support and aftersales. Special customer projects. Part quotes and processing Customer meetings for technical questions Open to the possibility of limited travel for training purposes. Other duties as assigned. Schedule: Monday – Friday, 8:30am – 5pm. Starting pay between $30.55 - $45.82/hr. We offer competitive base pay, overtime, and a discretionary bonus. Generous paid time off. 401(k) with company match up to 4% after 1 year of employment. Health, dental and vision insurance. Life Insurance, short-term disability, and long-term disability (100% paid by Company). Paid holidays. Requisiti Education and Other Requirements: Manufacturing/technical terminology knowledge Electrical/mechanical knowledge Basic knowledge of modern CNC machinery and relative components Familiarity with Windows-based computers Communication and interpersonal skills High school diploma or equivalent Experience with Dynamics or a similar CRM is a plus #J-18808-Ljbffr