Clinical Director

Join Our Mission Problem Gambling Network of Ohio (PGNO) is seeking a dynamic and experienced Clinical Director to lead and strengthen clinical services supporting individuals and families affected by problem gambling and related behavioral health concerns. This senior leadership role oversees clinical operations, quality assurance, program development, and administration of the Ohio Gambling Telehealth Network (OGTN). The Clinical Director will play a critical role in ensuring accessible, ethical, evidence-based, and trauma-informed care throughout Ohio while supporting organizational growth and strategic initiatives. While this is primarily an oversight and operational leadership role, the Clinical Director will maintain a small clinical caseload. If you are a collaborative and mission-driven leader who is passionate about behavioral health and problem gambling recovery services, we encourage you to apply. The Clinical Director position will be based in either our Columbus or Beachwood, Ohio office. Regular travel may be required to support statewide initiatives, team collaboration, and program oversight. What You’ll Do Clinical Leadership & Oversight Lead and oversee clinical programs and services statewide Ensure delivery of ethical, evidence-based, and trauma-informed care Develop and monitor clinical policies, procedures, and standards Oversee clinical documentation, treatment planning, and case management practices Monitor outcomes and support continuous quality improvement efforts Maintain a small caseload as needed Administration of the Ohio Gambling Telehealth Network (OGTN) Administer and support statewide telehealth services related to problem gambling treatment Ensure efficient coordination of client services and provider operations Support system development and service accessibility across Ohio Staff Supervision & Development Provide clinical supervision and consultation to staff as appropriate Support hiring, onboarding, training, and professional development Conduct performance evaluations and assist with corrective action processes Foster a collaborative, inclusive, and mission-focused workplace culture Compliance & Quality Assurance Ensure compliance with state, federal, licensing, and accreditation standards Monitor confidentiality, ethical practices, and documentation requirements Lead quality assurance and continuous improvement initiatives Participate in audits, evaluations, and reporting processes Program Development & Community Engagement Support the development and expansion of clinical programs and services Build relationships with providers, referral partners, regulatory agencies, and community organizations Represent PGNO at meetings, conferences, trainings, and public events Assist with grant initiatives, strategic planning, and stakeholder engagement Deliver presentations to stakeholders and funders Administrative Responsibilities Collaborate on budgeting, staffing, and operational planning Maintain accurate records and reporting related to clinical operations Participate in leadership and interdisciplinary meetings Support organizational initiatives and other duties as assigned Qualifications Required Master’s degree or higher in mental health counseling, addictions counseling, social work, psychology, or related field Independent clinical licensure required (examples include LISW‑S, LPCC‑S, IMFT‑S, LICDC‑CS, Ph.D., or equivalent) Minimum 5 years of clinical experience in behavioral health, addiction, or related services Minimum 2 years of supervisory and/or executive leadership experience Experience with telehealth service delivery Experience with electronic health records and clinical documentation systems Ability to travel throughout Ohio and occasionally out of state Preferred Experience related to problem gambling treatment and recovery services Experience with program development, quality assurance, and regulatory compliance Gambling Endorsement through the OCDP Board or declared competence through the CSWMFT Board or Psychology Board, or willingness to pursue credentialing Skills & Abilities Strong knowledge of evidence-based clinical practices and behavioral health systems Excellent leadership, interpersonal, and collaboration skills Active and empathetic listening skills Strong analytical and critical thinking abilities Ability to collect, interpret, analyze, and report data effectively Strong written, verbal, and presentation communication skills Commitment to diversity, equity, inclusion, and culturally responsive care Sound judgment and professionalism Ability to manage multiple priorities, meet deadlines, and coordinate projects effectively Why Join PGNO? Opportunity to lead statewide impact initiatives in problem gambling treatment and recovery Collaborative and mission-driven organizational culture Meaningful work improving access to care across Ohio Professional growth and leadership opportunities Flexible work environment Benefits: Competitive salary Paid time off (beginning at 20 days/year) Paid holidays Health insurance (health, dental, vision) Retirement program Paid parental leave Professional development assistance Eligible for Public Service Loan Forgiveness Disclaimer: The preceding job description has been designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. The majority of this position is grant‑funded. Employment is dependent upon continued funding from grant provider(s). About PGNO: PGNO’s mission is to provide leadership and innovation to enhance Ohio’s problem gambling service system through collaboration, advocacy, and support. PGNO does not take a position for or against legalized gambling. While we have a neutral stance regarding gambling, it is our responsibility to advocate for those who are negatively impacted by gambling and ensure any gambling or gambling expansion includes consumer protections to mitigate harm. Problem Gambling Network of Ohio is an Equal Opportunity Employer. This is a non‑smoking environment. This job description is designed to be a good representation of the job requirements but is not a comprehensive listing of activities, duties or responsibilities required of the employee. Pre‑Hiring Requirements: The final candidate selected for this position will be required to complete a pre‑employment drug screen and undergo a criminal background check, including a BCI/FBI fingerprint. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant for consideration. #J-18808-Ljbffr