Tech Lead - Software Engineer

Role:- Application Supoort

Job Summary: The Data Engineering & Application Support Analyst is responsible for designing, developing, maintaining, and supporting enterprise data solutions and business applications. This role ensures reliable data pipelines, data quality, system performance, incident resolution, and continuous improvement of data platforms and application services. Key Responsibilities Data Engineering Design, develop, and maintain ETL/ELT processes and data pipelines. Integrate data from multiple source systems into data warehouses and data lakes. Monitor data quality, integrity, and consistency across platforms. Optimize database queries, data models, and data processing workflows. Support data migration, transformation, and reporting requirements. Collaborate with business stakeholders to understand data needs and deliver scalable solutions. Application Support Provide Level 2/Level 3 support for business critical applications. Monitor application health, performance, and availability. Investigate and resolve incidents, service requests, and production issues within SLA timelines. Perform root cause analysis and implement preventive measures. Coordinate application releases, patches, and deployments. Develop and maintain support documentation, knowledge articles, and operational procedures. Operational Excellence Ensure compliance with security, governance, and data management standards. Participate in on call support and incident management activities. Automate routine support and data processing tasks where possible. Work closely with development, infrastructure, and business teams to improve system reliability and user experience. Required Skills Strong experience with SQL and relational databases (SQL Server, Oracle, PostgreSQL, etc.). Knowledge of ETL/ELT tools and data integration technologies. Experience with cloud platforms such as Azure, AWS, or GCP. Familiarity with data warehousing, data lakes, and reporting tools. Understanding of application support processes, incident management, and monitoring tools. Scripting skills in Python, PowerShell, or Shell scripting. Knowledge of ITIL processes and Service Management tools (ServiceNow, Jira, etc.). Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, Data Engineering, or related field. Experience with Azure Data Factory, Databricks, Spark, Informatica, or similar technologies. Knowledge of DevOps, CI/CD pipelines, and automation tools. Relevant certifications in Data Engineering, Cloud Technologies, or IT Service Management.

The pay range for this role is $120,000- $130,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at View email address on us.fitly.work."