Host/Hostess

Job Description

Job Description

Description:

As the first point of contact for our guests, our Hostess create a warm and welcoming atmosphere from the moment they arrive. The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys delivering exceptional guest experiences.

Company Overview

TEI Hospitality is hiring to join our team!

The Dock at Crayton Cove (est. 1976) is an iconic waterfront restaurant in Naples, FL. Known for its award-winning seafood, elevated bar program, and panoramic views of Naples Bay, The Dock continues to serve as an important landmark to the Naples community.

RESPONSIBILITIES:

• Greet guests warmly and create a positive first impression.
• Manage reservations and the waitlist during high-volume periods.
• Coordinate seating and maintain smooth table turnover.
• Introduce guests to their server for a seamless transition.
• Engage in friendly conversation while seating guests promptly.
• Clear, clean, and reset tables quickly for the next guest.
• Thank guests sincerely upon departure and invite them to return.
• Collaborate with the front-of-house team to ensure smooth operations.
• Adhere to company policies and hospitality standards.

REQUIREMENTS:

• Previous experience in hospitality or customer service preferred.
• Strong verbal communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Excellent organizational and multitasking abilities.
• Positive attitude and team-oriented mindset.
• Basic knowledge of reservation systems (OpenTable experience is a plus).
• Ability to stand for extended periods and move quickly between tasks.
• Flexible availability, including nights, weekends, and holidays.
• Professional appearance and demeanor.

BENEFITS:

• Competitive Wages
• Performance-Based Career Growth
• Employee Dining Discounts
• Equal Employment Opportunity

Required Skills:

• Guest Service
• Teamwork
• Communication
• Attention to Detail
• Ability to Work Under Pressure
• Organizational Skills
• Adaptability
• Positive Attitude
• Work Ethic