Intensive Case Management Caseworker

Intensive Case Management Caseworker(Migration and Refugee Services) Louisville, KY, United States of America Catholic Charities of Louisville (CCL) is the social-service arm of the Archdiocese of Louisville (ADOL). We provide help and create hope for the poor and vulnerable through a wide range of programs, assisting clients of all races, backgrounds and beliefs. Our service area includes 24 counties throughout Central Kentucky. Job Skills / Requirements $24.00 GENERAL SUMMARY: This position is working as a caseworker for the Intensive Case Management (ICM) Program. This position’s responsibility is to help ICM clients reach their individual goals while empowering them to achieve stability in their lives. Goals may include establishing doctors, supporting household financial management, enrolling in SSI program, changing their legal status, finding low-income housing, accessing public benefits, etc. The assigned ICM caseload will includes those with complex medical or mental health conditions, elderly and/or disabled, single mothers, survivors of domestic violence, and LGBTQ individuals. The overarching goal of the Intensive Case Management program is to support refugees and Cuban/Haitian entrants with additional needs as they overcome barriers to employment, health, language proficiency, financial stability, and overall adjustment to life in the U.S. In keeping with the mission, vision, and Catholic identity of Catholic Charities of Louisville, the MRS Intensive Case Management Casework demonstrates the Welcome, Empower, and Strengthen values of the agency. ESSENTIAL DUTIES AND TASKS: Assesses and creates service plans with clients by obtaining relevant history, collecting and evaluating information, and providing appropriate referrals as needed and working closely with clients on barrier removal, one-on-one and/or in group settings Maintains client-related documentation standards by preparing and completing in a timely manner all required records and reports for all assigned clients in all data management systems (Computerized case notes, physical file documentation, etc.) Assist medically eligible and elderly clients to apply for SSI and follow-up on progress of applications as appropriate Coordinate referrals related to immigration and legal services, DCBS and Health Care clinics Provide support for homelessness prevention and housing management issues including landlord-tenant liaison services Provide support for family crisis management including assistance with referrals to domestic violence servicesAssist clients in identifying and addressing current financial opportunities and challenges, while providing a holistic perspective on overall financial stability in order to help clients move towards proactive financial management and long-term success Maintains professional and technical knowledge by attending agency in-service programs, educational workshops, state and national training and conferences, reviewing professional publications and establishing personal networks All other duties as assigned EFFORT: EDUCATION AND EXPERIENCE: Bachelor’s degree in social services or related field 1-2 years of relevant work experience, preferably with immigrant and/or refugee populations Reasonable accommodation may be provided for those who are able to perform the essential duties of the job SPECIALIZED SKILLS AND KNOWLEDGE: Must possess reliable personal vehicle and be willing to use personal vehicle transporting clients to various locations within the service area if an agency vehicle is not available. Must have a valid driver’s license and acceptable driving record. Be able to work under pressure, handle stressful situations, and have good communication skills to interact successfully with colleagues, clients, volunteers, and service providers. Be able to set boundaries with clients and be professional and compassionate. If English is the second language, the person must have acceptable proficiency in listening and reading comprehension as well as oral and written communication in English. Be able to work flexible hours including nights and weekends. Must be people oriented and relate to a varied ethnic population. Must be able to maintain the confidentiality of any information she/he encounters Excellent organizational and time management skills Education Requirements (All) BA degree required and 1-2 yrs of relevant experience preferably with immigrants and/or child welfare programs Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan This job reports to the Intensive Case Management Coordinator #J-18808-Ljbffr