QA Analyst - Customer Experience (Fiber Services)
Ezee Fiber
Ezee Fiber in Houston, Texas is seeking a Quality Assurance Analyst to evaluate customer interactions across our fiber telecom contact center. You will partner with supervisors and operations to drive coaching, performance improvements, and process enhancements. Responsibilities include monitoring calls, chats, and emails, producing reports, and ensuring adherence to policies and standards in a fast-paced, metrics-driven environment. #J-18808-Ljbffr Ezee Fiber
Vacancy posted 16 hours ago
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