Project Coordinator II

Job Overview The Project Coordinator II will plan and coordinate internal projects from initiation to delivery, including network, server, software implementation and upgrades, PC deployment, and related activities. Responsibilities Gather and maintain project requirement lists. Provide weekly project updates, including action item updates. Schedule and coordinate project reviews and follow up on assigned actions. Effectively and accurately communicate status to the project team. Maintain and monitor project plans, schedules, work hours, and expenditures. Identify project issues, assign solutions or escalations, and liaise with the client manager as needed. Participate in stakeholder meetings, document decisions, and follow up on important actions. Collaborate with regional teams for project resources and ticket resolution. Monitor the ticketing system daily, reassign tickets when required, and produce regular reports. Identify trends or recurring problems and report them to management for resolution. Locate and define new process improvement opportunities. Keep knowledge and skills up‑to‑date with new processes and procedures. Work closely with SDMs/Project Managers to maintain focus on analytical needs, including identifying critical metrics and KPIs and delivering actionable insights. Perform other duties as required. Qualifications Associate’s degree (A.A.) or equivalent from a two‑year college or technical school, or 2‑5 years of related experience and/or training. Build productive internal and external working relationships. Exercise judgment within defined procedures to determine appropriate action. Flexibility to work in office and remotely, and adjust hours as needed to collaborate with regional colleagues. Experience with Microsoft Excel and Google Suite. Excellent verbal and written communication skills. Previous experience with ticketing systems and/or project management systems. Understanding of or previous experience in a technology‑driven environment. Proactive attitude and dependable customer service skills. Ability to work both independently and within a team. Strong multitasking, prioritization, and problem‑solving skills. Use of good judgment in decision making. Maintain confidentiality and professional decorum. Physical Demands & Work Environment Must perform office‑related tasks that may include prolonged sitting or standing, moving within an office environment, using a computer, and communicating effectively. Some positions may require occasional repetitive motion of the wrists, hands, and/or fingers. Salary $21.27 – $33.58 USD per hour (hourly). This is base pay only and does not include other forms of compensation such as bonuses or benefits. Benefits Medical: UHC (PPO, HSA, Surest options) or Kaiser (HMO option for California employees). Dental: UHC Nationwide. Vision: UHC. Flexible Spending Account for Health & Dependent Care. Pre‑Tax Account for Commuter Benefit/Parking & Transit (location‑specific). Continuing Education and Professional Development via Udemy and Coursera. Corporate Wellness Program via Goomi Group. Employee Assistance Program. Wellness Days. 401(k) Plan. Basic and Supplemental Life Insurance. Short‑Term and Long‑Term Disability. Critical Illness, Critical Hospital, and Voluntary Accident Insurance. Tuition Reimbursement (available 6 months after start date, capped). Paid Time Off (accrued and prorated, maximum of 120 hours annually). Paid Holidays. Other statutory leaves, paid time, or ancillary benefits required under state and federal law. #J-18808-Ljbffr Astreya Partners, LLC