Medical Assistant

In House Medical Assistant

Essential Job Functions/Responsibilities:

Administrative Duties:

1. Ensures all related reports, labs and information is filed available in patients' medical records prior to their appointment.

2. Updates and files all patient medical records.

3. Schedules physician and other clinician appointments according to location, patient need, and clinician availability.

4. Calls patients to issue reminders about upcoming visits.

5. Answers telephones and takes telephone messages and provide feedback and answers to patient/physician/pharmacy.

6. Triages and process messages from patients and front office staff to physicians and physician assistants, APRN, other clinical staff members.

7. Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications/vaccinations.)

8. Codes and completes filing out insurance forms.

9. Assists with completion of forms needed by patient, insurances, and other care providers.

10. Handles correspondence, billing, and bookkeeping.

11. Keeps financial records and performs other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.

Clinical Duties:

1. Arranges for hospital admissions, laboratory services and other diagnostic tests.

2. Interviews patients and records medical histories, obtains history and physicals prior to first clinical visit.

3. Before the physician or nurse arrives for visit, documents the patient's current symptoms, medical history, risk factors, and other relevant concerns that will help the primary physician deliver an accurate diagnosis and proceed with a comprehensive treatment plan.

4. Authorizes prescription re-fills as directed by a physician or APRN. Contacts medical facilities or departments to schedule patients for tests and/or admission.

Acknowledgement:

I have read this job description and fully understand the requirements and notices set forth therein. hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company's established policies and procedures. I agree to request guidance from my Supervisor in the event that I am unsure of how to interpret any policy.

I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice.

This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at

Symbii Home Health and Hospice