Sales Operations

Position Summary

This role is not eligible for immigration sponsorship.


Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

This role focuses on managing and optimizing sales operations processes in Plano, Texas. The Senior Professional I will collaborate with cross-functional teams to ensure alignment with business goals, provide insightful reporting on sales performance metrics, and drive continuous improvement.

Roles & Responsibilities :

• Monitor sales quotas to ensure team members are meeting their targets and provide timely interventions and support as needed.
• Develop and implement effective sales strategies to achieve and surpass revenue targets.
• Oversee and refine the sales process from lead generation through to the closing of deals, ensuring a seamless and efficient journey for both sales teams and customers.
• Collaborate with cross-functional teams, including marketing, product management, and customer support, to align efforts with overall business objectives.
• Regularly produce detailed reports and provide actionable insights on sales performance metrics to inform strategic decisions.

Minimum Qualifications :

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• 8-10 years of experience in sales operations or data analysis.
• Experience with Alteryx for data blending and advanced analytics.
• Proficiency in using Salesforce for managing sales operations and CRM.
• Skilled in utilizing Tableau and relational databases for data visualization and business intelligence.

Skills and Qualifications

Preferred Qualifications :

• Strong analytical skills with proficiency in data analysis tools and methodologies.
• Experience in the consumer electronics or retail industry.
• Familiarity with SAP ERP or similar business systems.
• Strong communication and collaboration skills for working in a dynamic, matrixed organization.

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Life @ Samsung -

Benefits @ Samsung -

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team View phone number on click.appcast.io) or View email address on click.appcast.io for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.