Sheraton Grand Nashville - Server PM

Join Our Team as a Server!

As a Server, you're the heartbeat of the dining experience blending great communication, multitasking magic, and solid food and drink know-how to make every guest feel like a VIP. You'll take orders with confidence, serve with style, and keep the service area spotless and organized. All this while following company standards and safety guidelines to ensure every shift runs smoothly and every meal is memorable.

Key Skills/Responsibilities

• Guest Experience Guru: Create warm, memorable dining moments by greeting guests with a smile, taking accurate orders, and making sure every need is met from start to finish.
• Menu Mastermind: Know the menu inside and out from ingredients and dietary needs to daily specials and alcohol service guidelines so you can guide guests like a pro.
• Accuracy Ace: Deliver food and drinks quickly and flawlessly, with attention to detail that keeps orders spot-on and guests happy.
• Table Tactician: Juggle multiple tables with ease, keeping service smooth, spaces clean, and your cool in high-pressure moments.
• Payment Pro: Handle transactions with precision, close checks confidently, and follow all company and security protocols like a seasoned cashier.
• Cleanliness Champion: Keep the service area spotless and safe, following hygiene regulations and certification standards without missing a beat.
• Stamina Specialist: Stay energized and on your feet lifting, bending, and moving with strength and endurance throughout your shift.

Education & Experience

• High school diploma or equivalent preferred.
• Previous experience in hospitality or food & beverage service is a plus.
• Strong interpersonal and communication skills, with the ability to engage with guests and coworkers professionally.
• Must obtain and maintain any required certifications (e.g., Alcohol Awareness, Food Handler's Card) as per state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION: Located in the heart of Nashville, Sheraton Grand Nashville Downtown makes it easy to get involved in all of the iconic things Music City has to offer. We're only a few blocks from Bridgestone Arena and the flashing lights of Broadway, and within walking distance to several attractions within the area. At our Hotel we're committed to providing exception guest service where we aim to exceed our guests standards. Our property was fully renovated in 2024 and we offer exceptional perks for all associates including free parking and employee meals in our breakroom. In addition, we are conveniently located only a few blocks from central bus station. So, if you have a guest first mentality and you're interested in joining a supportive team with a winning culture look not further! Come join a team where you can grow, succeed, and belong.