Technical Trainer

Job Description

If you are a Technical Trainer looking for an opportunity to grow, Copeland has an exciting opportunity for you! As a Technical Trainer, you will deliver technical training to customers; contractors, wholesalers, end users, OEM’s and employees as it relates to Copeland Commercial and Residential Cold Chain Electronics components and systems used in the HVAC/R industry. The senior trainer must present a professional manner and develop good working relationships with subject matter experts and Product Managers within the organization. Coordination of relevant content from the experts is key to adding material to a course to ensure all learning objectives are met. The senior trainer must stay current with technology and the industry. Participation in industry events and HVACR online educational communities is an important part of the senior trainers ability to stay current with industry trends and educational needs. The senior trainer provides coaching, guidance and feedback to junior training staff and serves as the lead customer contact point at training events.
Responsibilities

Deliver all curricula using instructor‑led, electronic/web‑based, and/or multimedia training methods and formats
Conduct standard and custom classes per customer requirements
Follow good pedagogy practices for teaching adults
Coordinate the development of course material to cover learningobjectives; adjust learningobjectivesaccordingly
Evaluate training material for improvements
Continue self‑study to understand all technologies that are part of the curricula
Participate in engineering and product planning sessions
Participate in industry related forums to ensure accuracy of technical information
Train and mentor training specialists
Required Education, Experience & Skills

Five (5) years of experience as an HVACR technician, wholesaler, educator or equivalent HVACR industry role
Experience with Residential controls and components
Ability to travel 60-70%
Ability to present to groups andfacilitatelearning programs
Skilled in providing customer service
Ability to communicate effectively - verbally and in writing
Proficient in technology - Microsoft Suite of Products; PCs, Mobile Devices
Ability to work in a team‑oriented and collaborative environment
Legal work authorization in the United States - Sponsorship will not be provided for this role
Preferred Education, Experience & Skills

Degree in HVACR‑related field
Seven (7) years of related experience
Ability to work well with a wide range of people and related diversity
Skilled in analyzing audience to present material clearly, concisely, and effectively
Proficient presentation skills and the ability to handle classes; small or large and all issues that may arise
Online and in‑person presence in the HVACR educational community (i.e., YouTube channel/Website, video creation/posting, HVACR online forum participation, industry educational conferences)
Remote Work Arrangement

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively.
Compensation

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $110,000-$130,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
Working Conditions

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.
Benefits

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1 with OPT or CPT, H‑1, H‑2, L‑1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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