Business System Analyst
SIDRAM TECHNOLOGIES
Overview
Position : Business System Analyst - Agentic AI & Conversational Systems
Client: Cisco
Location: San Jose, CA
Contract: 6 Months
Responsibilities
- Act as a bridge between business stakeholders and the AI engineering team for agentic AI initiatives.
- Elicit, analyze, and document business requirements and user journeys for AI-powered assistants and chatbots.
- Work closely with AI Engineers to support migration of legacy RASA-based workflows into agent-driven AI architectures.
- Definition of agent goals, tools, decision logic, and success criteria.
- Define and document use cases for intelligent assistants such as booking, tracking, issue resolution, and notifications.
- Collaborate with Product, UX, and Engineering teams to ensure consistent and intuitive user experiences.
- Support UAT, validation, and business sign-off of AI-driven solutions.
- Maintain clear documentation for workflows, assumptions, dependencies, and system behavior.
Required Skills & Qualifications
- Strong experience as an IT / Business Analyst working with software or AI-driven systems.
- Prior exposure to chatbots or conversational AI platforms such as RASA (intent, entity, dialogue concepts).
- Ability to define end-to-end workflows, decision trees, and conversational flows.
- Solid understanding of AI concepts including LLMs, agent-based workflows, and RAG (conceptual level).
- Experience writing clear user stories, acceptance criteria, and functional specifications.
- Strong communication skills with the ability to work across technical and non-technical stakeholders.
- Familiarity with Agile / Scrum delivery models.
Company & Contact
Rachael
IT Services | Development | Staffing
URL: |
Email: View email address on click.appcast.io
Direct: View phone number on click.appcast.io
Led by 25+ Years of Industry Experience
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
SIDRAM TECHNOLOGIES participates in the Employment Eligibility Verification Program (E-Verify) offered by USCIS.
#J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Business System Analyst in San Jose, CA vacancy
- ...Business Systems Analyst IV Location: Sunnyvale, CA Duration: Long Term Drive and execute functional design, testing, change management and end-user acceptance for projects and enhancements related to customer data. Interpret large and complex data sets to distill...Suggested
Rootshell Inc
Sunnyvale, CA1 day ago - ...Siebel Business System Analyst Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Siebel Business System Analyst for one of our direct client in Sunnyvale, CA. Job Title: Siebel...Suggested
Rootshell Inc
Sunnyvale, CA1 day ago - ...Business Systems Analyst The County is searching for two (2) resources to manage the intake and adjudication for Behavioral Health Services Department (BHSD) contract service providers. Specific tasks include examining and managing processes for behavioral health Medi...SuggestedContract workWork at office
Omega Solutions Inc
San Jose, CA4 days ago - ...Duties: Business systems analysts are responsible for the analysis, adjustment and restructuring of different aspects of a business. It is a business systems analyst's responsibility to ensure that a business's structure is meeting top output efficiency....SuggestedWork at officeFlexible hours
Rootshell Enterprise Technologies
Sunnyvale, CA1 day ago - ...Responsible for partnering with business owners and stakeholders to gather and document... ...are not limited to: Acts as lead business analyst by working across business and technical... ...and working with automated data warehouse systems. Any combination of education and...Suggested
Trinity ERP LLC
San Jose, CA3 days ago - ...Functional and working knowledge of multiple clouds – Sales Cloud, Service Cloud, Experience Cloud, and CPQ Good understanding of business processes, excellent communication Skills, Stakeholder communication. Knowledge of DevOps and DevOps tools Must Have...Contract workWork at office
Recruiterthon LLC
Santa Clara, CA3 days ago $80 per hour
...: Sunnyvale, CA Work Schedule: Hybrid Rate: $80 Based on experience Job Summary We are seeking a skilled HRSD Business Systems Analyst (BSA) to partner closely with the ServiceNow HRSD Architect and act as the bridge between HR business stakeholders and IT/...Contract workMaxonic
Sunnyvale, CA11 days ago$85.74k - $128.61k
...Business Systems Analyst I/II/III Salary Range: $85,740 - $128,610 The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change. This posting is for one position and will be filled as either...Work at officeLocal areaSanta Clara County Health Plan
San Jose, CA3 days ago- ...Role: Business Systems Analyst Location: Bay area (3 days a week onsite) Duration: 6 Months JD: Client is planning to kick off our Subrogation program where they're looking for a Business Systems Analyst (BSA) with 8-10 years of experience and...3 days per week
ECHO IT SOLUTIONS INC .
Cupertino, CA4 days ago - ...Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Siebel Business System Analyst for one of our direct client in Santa Clara,CA. Please share your resume with current location & full contact info...Contract work
Rootshell Enterprise Technologies
Santa Clara, CA1 day ago $39.71 - $73.75 per hour
...Business Systems Analyst Cadence IT is looking for a Business Systems Analyst in San Jose, CA with some Salesforce expertise and hands-on experience using Vibe-coding and Agentic AI to accelerate and scale delivery. You will support workflow analysis across Quote...Cadence Inc
San Jose, CA1 day ago- ...Business System Analyst Greetings from Rootshell Inc, One of our client is looking for Business System Analyst. Role: Business System Analyst, Location: Santa Clara, CA Duation: Long Term Duties: Interview/collaborate with business stakeholder, identify business...
Rootshell Inc
Santa Clara, CA1 day ago - ...Apttus (Conga) CPQ/CLM Business Systems Analyst Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking an Apttus (Conga) CPQ/CLM Business Systems Analyst for one of our clients. Location...Contract work
Rootshell Inc
Santa Clara, CA2 days ago $100 per hour
...Rate: $100, Based on experience Responsibilities: Drive business blue printing workshops with business and other cross... .... Daily Queue Management and resolution in both S/4 and EWM systems. Experienced in documenting Functional design specifications...Contract workWork experience placementMaxonic
Sunnyvale, CA3 days ago- ...Systems Integration & Automation Design and implement automated data workflows connecting Microsoft Dynamics NAV (ERP) with scheduling... ...in Information Systems, Computer Science, Data Analytics, Business Systems, or related field ~1-3 years of experience in business...
Medix
Sunnyvale, CA4 days ago - ...Business System Analyst Provide business system analyst support of projects within the Public Safety & Justice Systems Program project portfolio. The projects may be related to CJIC Modernization Program, Sheriff Modernization Program, Probation Modernization Program...Contract workWork experience placementTrial period
Omega Solutions
Santa Clara, CA1 day ago $195.63k
...current state and develop future state architecture recommendations including process, data and integrations. Work with business systems analysts in gathering and analyzing functional requirements and mapping them to EPM (Hyperion) Cloud Applications/Oracle Fusion...Work at officeRemote workZoom
San Jose, CA7 days ago- ...Required Skills & Abilities: • A strong understanding of computer systems, networks, and servers. • Proficient in new system... ...Certifications & Educational Requirements: • Bachelor's degree in Computer Science, Information Technology or Business Administration
Omega Solutions Inc
San Jose, CA1 day ago - ...Contract end date • Assist in analysis of Fiori Apps with County business process - Contract end date • Provide S/4 implementation... ...• Troubleshoot problems, identify causes, analyze and resolve system issues. • Develop, configure, and test possible solutions....Contract work
Omega Solutions Inc
San Jose, CA3 days ago - ...Business System/Integration Analyst Provide project support as a business system/integration analyst to the public safety and justice (PSJ) projects. The objective is to provide business system/integration analysis support throughout the life of the project by performing...Work experience placement
Omega Solutions
Santa Clara, CA3 days ago - ...All selected responsibilities associated with Business Systems Analyst – Level II : Lead multiple projects and train and/or mentor other team members, peers, and clients as appropriate. Investigate complex strategic business issues, researching and identifying inventive...Work experience placementWork at office
TechDigital Group
Santa Clara, CA3 days ago - SME with EXPERT KNOWLEDGE in SAP SD/OTC functionality in all the areas of Order to Cash • Knowledge in SAP revenue recognition engine RAR, exposure to ASC 606 revenue standards • • Exposure / experience of working in SAAS industry will be an advantage ...
Sparktek
San Jose, CA1 day ago - ...Siebel Business System Analyst Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Siebel Business System Analyst for one of our direct clients in Santa Clara, CA. Location: Santa...Contract work
Rootshell Inc
Santa Clara, CA1 day ago - ...an individual to join the Technology Services team and perform system configuration, custom development, and report writing within the... ...an aptitude for organizing, optimizing, and streamlining business processes. Typical Deliverables: 1. Accela Application Development...
Omega Solutions Inc
San Jose, CA3 days ago - Role: IT BSA on Blue Yonder Location: SJ, 3 days onsite Qualification: BY (cloud version) implementation for the semiconductor industry Requirements: # Great in articulation and stakeholder management # Work with cross functional...
Fisec Global
San Jose, CA4 days ago $76.2k - $151k
...government clients modernize their Human Capital Management (HCM) and payroll systems. The ideal candidate will bring a strong background in management consulting, a passion for solving complex business challenges, and the ability to lead teams and drive results. Key...Work at officeLocal areaWorldwideFlexible hoursCrowe
San Jose, CA4 days ago- ...An established industry player is seeking a Business Systems Analyst to enhance business processes and drive improvements through innovative solutions. In this pivotal role, you will evaluate existing workflows, communicate insights to cross-functional teams, and implement...
TechDigital Group
San Jose, CA3 days ago - Apple Inc. is seeking an experienced SAP Security Analyst in Cupertino, California. The role involves liaising with project teams to define and design SAP security solutions, manage security incidents, and enforce compliance protocols. Candidates should have a Bachelor’...
$238.25k
...Responsibilities: Be responsible for working with business and come up with the business requirements. Generate the... ...looking for: Requires a Master's degree in Computer Information Systems, Computer Engineering, a related field, or a foreign degree...Work at officeRemote workZoom Video Communications
San Jose, CA2 days ago$128.2k - $192.4k
...products - from lithium-sulfur batteries and energy storage systems to concrete admixtures, lightweight composites, and next-... ...technologies that will define the next century. Senior NetSuite Business Systems Analyst As a Senior NetSuite Business Systems Analyst, you...Local areaRelocationLyten
San Jose, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Business System Analyst. Be the first to apply!
Related searches
- IT business analyst San Jose, CA
- business systems analyst San Jose, CA
- senior business systems analyst San Jose, CA
- business litigation attorney San Jose, CA
- business services San Jose, CA
- entry level business San Jose, CA
- business objects San Jose, CA
- business strategist San Jose, CA
- business technology San Jose, CA
- sap business one San Jose, CA