Installation Manager

Job Description

Job Description

Description:

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise, making ADG's teams valued partners nationwide.

About the Role

GableStone is ADG's new, dedicated countertop fabrication and installation business. Our first location is launching in the greater Charlotte, North Carolina (Pineville) area, where we're building the entire team from the ground up. This is a major strategic growth initiative for ADG and Lowe's, and we're hiring approximately 50 associates between now and August 2026.

We are seeking an experienced Installation Manager to lead our countertop installation operations in the Charlotte market. This role is responsible for managing installation crews and subcontractors, scheduling work, ensuring quality standards are met, maintaining customer satisfaction, and driving installation performance.

You'll oversee installation operations from scheduling through project completion while providing hands-on leadership to installation crews, partnering with subcontractors, customers, and internal teams, and helping establish processes that support a growing operation.

What You'll Do

• Lead installation operations and field execution.
• Manage installer capacity and scheduling.
• Ensure quality, safety, and compliance standards are met.
• Support customer issue resolution.
• Develop strong relationships with installation contractors.
• Monitor installation performance and drive continuous improvement.
• Assign installation crews based on capacity, geography, and project requirements.
• Provide coaching, performance feedback, and direction to installation crews and subcontractors.
• Partner with internal operations teams to ensure successful project execution and exceptional customer service.

What We're Looking For

• 5+ years of installation, construction, or field operations experience.
• Leadership experience managing installers, crews, or subcontractors.
• Strong scheduling and project coordination skills.
• Valid driver's license.
• Strong communication, leadership, and problem-solving skills.
• Ability to build and maintain strong relationships with installers, customers, and internal partners.

Preferred

• Experience in countertops, cabinetry, flooring, millwork, or related trades.
• Experience using Moraware, Job Well Done, or similar business management software.
• Experience supporting Lowe's, Home Depot, or other home improvement retailers.
• Experience with Lean, continuous improvement, or process improvement initiatives.
• Proficiency with Microsoft Office applications.

Why Join GableStone?

What Makes This Opportunity Unique

• Ground-Up Build: Be part of the founding team at GableStone's first countertop fabrication and installation operation.
• Long-Term Growth: Backed by Lowe's and Artisan Design Group, GableStone is expected to expand to additional locations across the country.
• Career Advancement: As the business grows, there will be opportunities for new roles, new locations, and internal career progression.
• Stability: Join a long-term strategic investment supported by both ADG and Lowe's.
• Make an Impact: Help shape the processes, culture, and success of a new operation from day one.

Benefits

• Competitive salary
• Bonus opportunity
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email View email address on ziprecruiter.com. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed .