Sales Support Specialist

Crestfield Talent is seeking a motivated and detail-oriented Sales Support Specialist to assist sales teams, coordinate customer requests, and support daily sales operations.

This hybrid role is suited for someone who enjoys working with customers, collaborating with different departments, and helping sales teams maintain efficient processes and positive client relationships.

Responsibilities

• Support sales representatives with daily sales activities and customer requests

• Respond to customer inquiries regarding products, services, and order information

• Coordinate sales orders and monitor processing activities

• Maintain accurate customer information and sales records

• Assist with preparing sales proposals, quotes, and presentations

• Communicate with internal departments to coordinate customer needs

• Track outstanding customer requests and provide timely follow-up

• Update customer information and sales activities in CRM systems

• Support sales reporting and performance tracking

• Identify opportunities to improve customer satisfaction and sales processes

Qualifications

• Strong written and verbal communication skills

• Excellent customer service and interpersonal abilities

• Strong organizational and time management skills

• Comfortable using Microsoft Office or Google Workspace

• Familiarity with CRM software and sales processes is a plus

• Ability to manage multiple priorities and meet deadlines

• Previous experience in sales support, customer service, retail, or business operations is preferred

Skills

Sales Support • Customer Service • Sales Operations • CRM Software • Customer Relations • Order Processing • Sales Coordination • Microsoft Office • Communication • Problem Solving • Client Support • Team Collaboration • Organization • Time Management

Position Highlights

• Hybrid work arrangement

• Full-time schedule

• Sales support and customer coordination responsibilities

• Collaborative professional environment

• Opportunities for professional development and career advancement