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Hybrid Product Support & Onboarding Specialist

OverDrive - Rakuten Group

OverDrive - Rakuten Group is seeking a Product Support Specialist in Cleveland, OH for a hybrid schedule (2 days on campus, 3 days WFH). You will onboard new partners, troubleshoot product issues, and provide best-practice guidance to drive adoption and growth. The role requires a Bachelor degree and 1+ years of related experience, with strong communication skills and the ability to manage multiple tasks across teams. Proficiency in Microsoft Office is expected. #J-18808-Ljbffr OverDrive - Rakuten Group

Vacancy posted 3 days ago
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