Front Desk Representative

At Lifepoint Health, we are committed to empowering a diverse workforce that drives quality, scalability, and significant impact across our hospitals and communities. The Front Desk Representative supports providers and clinical staff by performing front‑office clerical duties and serving as the first point of contact for patients and visitors. Responsibilities Greet and check in patients and visitors in a professional manner Assist patients with initial paperwork and registration Schedule and coordinate appointments Answer multi‑line phones and manage front desk communications Gather and verify insurance information Process insurance claims in compliance with legal requirements Schedule Part time Benefits Comprehensive benefits: multiple levels of medical, dental, and vision coverage – with medical plans starting at $10 per pay period – plus tailored options for part‑time and PRN employees Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave, and paid time off Tuition assistance, loan assistance, 401(k) retirement package with company match Well‑being programs: mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs) Ongoing learning and career advancement opportunities Tuition reimbursement available for full‑time and part‑time employees to further education Qualifications High school diploma or equivalent required One year of clinic or medical office experience preferred Relevant work experience may substitute for education Proficient in data entry and Microsoft Office Suite Strong written and verbal communication skills Detail‑oriented and highly organized About the Team Wilson Immediate Care provides services for a wide variety of needs including care for sudden and ongoing illnesses, minor acute injuries, MRO services, on‑site X‑ray and lab services, and more. Our physicians have a combined 80+ years of experience and are board certified in Internal or Family Medicine. About the Facility Wilson Medical Center is a 294‑bed facility providing services to residents of Wilson County and surrounding communities for more than 55 years. We offer orthopedics, cardiology, general surgery, women's care, emergency medicine, imaging, and many other specialties. EEO Statement Wilson Medical Center is an Equal Opportunity Employer. Wilson Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Wilson Physician Services - Wilson Immediate Care is an Equal Opportunity Employer. Wilson Physician Services - Wilson Immediate Care is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. #J-18808-Ljbffr