Medical Receptionist / Front Desk

Job Description

Job Description

Come join FYZICAL Therapy & Balance Center Las Vegas, NV- Eastern & Tropicana location as our Front Desk representative! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk position!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Responsibilities

• Greet and welcome patients to the facility
• Answer and direct incoming phone calls
• Schedule and confirm appointments for patients
• Update and manage patient records
• Coordinate with therapists and other healthcare professionals to ensure smooth operation
• Process payments and handle billing queries
• Ensure the reception area is clean, organized, and stocked with necessary supplies
• Provide information about the services offered at the facility
• Assist patients with any paperwork required for their treatment
• Manage patient flow in the clinic, ensuring that appointments run on time

Required Skills

• High school diploma or equivalent
• Previous experience as a receptionist/front desk, preferably in a healthcare setting
• Excellent communication and customer service skills
• Proficiency in using computers and medical software
• Strong organizational and multitasking abilities
• Understanding of medical terminology is preferred
• Able to maintain patient confidentiality
• Bilingual, Spanish speaking, a plus