Service Supervisor

Service Shop Supervisor

Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

Responsibilities

• Lead, coach, and develop a highly engaged team of technicians to achieve service output goals
• Maintain appropriate shop records and inventories and manage smooth workflow in the service center
• Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
• Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
• Monitor to ensure that all employees comply with safety regulations and the service center's safety program
• Work with employees to manage schedules and resolve technical and personnel problems
• Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements

Requirements

• Bachelor's degree, or equivalent experience
• Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
• Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
• Excellent interpersonal and communication skills
• Able to work a flexible schedule, including weekday and weekend overtime
• Proficient with Microsoft Office Suite
• Valid driver's license required

Compensation & Benefits

Benefits

As a part-time Tesla employee, you will be eligible for:

• 401(k) with employer match
• Employee Assistance Program
• Sick and Vacation time
• Tesla Babies program
• Back-up childcare and parenting support resources
• Pet Insurance

Expected Compensation

• Supervisor Service - $77,646 - $116,470/annual salary
• Associate Mgr Service, Auto - $86,400 - $129,600/annual salary
• Mgr Service - $102,400 - $153,600/annual salary

+ benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.