Service Technician

Service Technician

As a Service Technician, you will be responsible for covering the DMV territory, ensuring high standards of service under the supervision of operations leadership. You will service a variety of equipment including dispensers, fountain beverage equipment, ice makers, and juice dispensers. This role requires minimal supervision and includes attending weekly meetings at the Service Center. Team members are provided with a vehicle, uniforms, tools, cell phone, tablet, and a gas card.

Responsibilities

• Receive and promptly respond to dispatched service calls based on the estimated time of arrival.
• Perform preventative maintenance, troubleshoot and diagnose service problems, and complete necessary repairs.
• Check the quality of all products, including syrup levels, flavor changes, and machine cleanliness.
• Maintain inventory and upkeep of equipment, parts, tools, and company vehicle.
• Review service orders and performed services with the supervisor, and inform them of customer concerns and upselling opportunities.
• Document all work performed and close out activities upon completion.
• Communicate clearly with customers and co-workers.
• Perform general warehouse duties, such as cleaning, organizing, rotating product, and shipping and receiving equipment, parts, and products.
• Perform other duties as assigned by the Supervisor.

Essential Skills

• Strong mechanical aptitude
• Excellent organizational and time management skills
• Self-motivated with the ability to work with minimal supervision
• Great oral and written communication skills
• Comfortable performing basic mathematical functions

Additional Skills & Qualifications

• Ability to maintain customer, interpersonal, and team relations
• Entry-level experience in maintenance, HVAC, mechanical, troubleshooting, service repair, and installation
• Comfortable working with soda and coffee machines, as well as residential HVAC systems
• Ability to read blueprints and understand electrical installations

Why Work Here?

Enjoy a range of benefits once permanent, including a company vehicle with a gas card, cell phone and tablet, technical school tuition reimbursement, paid holidays, sick time, vacation, and a birthday holiday! Benefit from competitive salary offers, medical, dental, and vision insurance, an employee stock purchase program, life insurance, and a 401(k) plan.

Work Environment

This position involves a training period of 120 days, during which you will be paired with a service technician. Work schedules are either Tuesday to Saturday or Sunday to Thursday.

Job Type & Location

This is a Contract to Hire position based out of Fairfax, VA.

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fairfax,VA.

Application Deadline

This position is anticipated to close on Oct 16, 2026.