Hospice Clinical Liaison (RN) - WATCH US GROW!

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Full Time Full-Time Professional Houston, TX, US

Houston Hospice is recruiting for 2 full-time Hospice Clinical Liaisons (RN)

At Houston Hospice, we believe that the heart of our organization are the people who work here. Since 1980, we have grown to become the oldest and largest independent nonprofit hospice in the Greater Houston area. What truly defines us is our commitment to walking alongside patients and their families during some of life’s most tender moments. Our mission is simple: to provide uncompromising, compassionate, end-of-life care to patients of all ages and their families.

Serving the 13 counties that surround the Houston area, we are committed to being the highest quality hospice provider wherever we serve.

We focus on caring, not curing. Our approach is grounded in teamwork and trust by bringing together skilled healthcare professionals who all share a common purpose: to bring those on our service comfort, dignity, and peace. Whether care is provided in a family’s home, in a long-term care facility, or in our IPU in the Texas Medical Center, our team is dedicated to meeting patients where they are, both physically and emotionally. Our doctors and nurses are experts in easing pain and managing complex symptoms of life-limiting illnesses. The work we do allows our patients and families to focus on what matters most: being together.

Summary:

We are seeking an experienced and relationship-driven Hospice Clinical Liaison to serve as a trusted clinical resource to hospitals and other healthcare partners.

The Right Fit

• You may be a great fit for this role if you are a nurse who enjoys connecting with people as much as providing clinical care. You understand that excellent hospice outreach is not simply about generating referrals- it's about earning trust, providing meaningful education, recognizing when hospice may help, and making it easier for patients and families to access compassionate care when they need it most.
• You are proactive, responsive, comfortable starting conversations, and able to develop lasting professional relationships while maintaining the clinical integrity that hospice care requires.

Qualifications:

• Graduate of an accredited school of nursing with a current Texas license as a Registered Nurse.
• Current certification in basic life support.
• Excellent organizational skills to handle a variety of tasks simultaneously.
• Effective interpersonal skills.
• Excellent communication skills, both oral and written.
• Ability to accommodate multi-faith beliefs and backgrounds of patients/families.
• Ability to function as part of an inter-disciplinary team.
• Ability to travel to multi-work locations during workday.
• Must have reliable, insured vehicle and valid Texas Driver's license.

Duties/Responsibilities:

• Develop and maintain strong relationships with hospitals, physicians, case managers, social workers, skilled nursing facilities, assisted living communities, and other healthcare partners
• Serve as a clinical resource and subject matter expert regarding hospice philosophy, services, eligibility criteria, and the referral and admission process
• Identify patients who may benefit from hospice services and collaborate with referral sources to facilitate timely evaluation and referral
• Review available clinical information to help determine potential hospice appropriateness and coordinate additional clinical review when needed.
• Educate patients, families, caregivers, and healthcare professionals about hospice care, available services, and what to expect throughout the admission process.
• Respond promptly to referrals and inquiries and maintain consistent communication with referral sources throughout the referral process.
• Partner closely with Admissions, Clinical Operations, Business Development, and other internal teams to remove barriers and support timely access to care.
• Conduct educational presentations, in-services, and one-on-one education for healthcare professionals and community partners.
• Maintain an active presence within assigned hospitals, facilities, or accounts and develop trusted relationships with key clinical and operational stakeholders.
• Identify opportunities to strengthen referral relationships and increase awareness and understanding of hospice services.
• Ensure referral activities, documentation, and communications are completed accurately and in accordance with organizational policies and applicable regulatory requirements.
• Represent the organization professionally and compassionately within the healthcare community.