Shift Leader

Working at our locally owned Dunkin Donuts offers more than just a job. It's the experience of valuable teamwork and leadership development in a positive, people-focused environment that leads to many advancement opportunities and promising careers. Not only will you be part of a company that invests in the futures of our team members, but you will be part of a company that invests and gives back to our community every year through our Joy In Childhood Foundation. Whether you're looking for a life-long career with Dunkin Donuts or a job that will help you develop the skills and knowledge necessary to pursue other opportunities, either way, it will be a place where you'll be proud to work and that will prepare you for the future, wherever it may lead.


Working at our locally owned Dunkin Donuts offers more than just a job. It's the experience of valuable teamwork and leadership development in a positive, people-focused environment that leads to many advancement opportunities and promising careers. Not only will you be part of a company that invests in the futures of our team members, but you will be part of a company that invests and gives back to our community every year through our Joy In Childhood Foundation. Whether you're looking for a life-long career with Dunkin Donuts or a job that will help you develop the skills and knowledge necessary to pursue other opportunities, either way, it will be a place where you'll be proud to work and that will prepare you for the future, wherever it may lead.


Responsibilities (include but not limited to):

A Dunkin' Shift Leader (SL) understands and exceeds guest expectations, needs and requirements.


A successful SL sets and maintains high standards for oneself, others, and acts as a role model.


SL's identify and communicate team goals and seek to understand conflict through active listening.

SL's identify and resolve issues and problems to provide guests with a pleasant experience.


Relationships with team members are expected to be developed and maintained by all SL's.

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.