Human Resources Manager

Human Resources AdministratorUnder the general direction, performs a variety of confidential and professional level administrative, technical and analytical duties in support to the City's human resources functions including recruitment, selection, classification, wage and salary administration, workers' compensation and other risk management activities, employer-employee relations, labor negotiations, training, and related functions; provides information and assistance to City employees and the general public regarding human resources activities, policies, and procedures; and performs a variety of professional tasks in support of assigned area of responsibility.The Human Resources Administrator is a single position classification requiring the incumbent to independently perform complex administrative work of a highly responsible and confidential nature. The position performs complex analysis, prepares reports and policy implementation documents, exercises discretion and good judgment, communicates with tact and diplomacy, utilizes leadership skills, and establishes effective relationships with a variety of groups and individuals. The incumbent will serve as the chief negotiator and primary point of contact for addressing union issues.Supervision is received from the City Manager. Incumbents in this position may exercise functional supervision over a range of staff.Example of Duties:Handle union issues pertaining to the City's two represented groups; serve as lead negotiator for current and future memorandum of understanding (MOU) issues; resolve employee relations issues related to contract interpretation.Address employee relations issues; consult with managers and employees regarding the interpretation of personnel practices, polices, and procedures including related laws and regulations and provisions of the MOUs; provide information and assistance to departmental personnel regarding employee evaluations, disciplinary actions, and other employee relations issues.Coordinate and implement recruitment and selection activities including announcement development, application screening and evaluation, examination selection and development, and candidate certification.Conduct and implement classification, reclassification, and organizational studies; evaluate and determine appropriate classifications and structures; prepare written reports and recommendations; develop new and revise existing classification specifications.Conduct wage, salary and benefit studies and surveys for the purpose of compensation administration and bargaining unit negotiations; compile data and prepare written reports including recommendations for action.Administer the City's Workers' Compensation program to include claims processing and preventative activities (e.g., training and audits); conduct investigations; prepare reports for insurance carriers; represent the City at related hearings.Manage medical leaves (industrial and otherwise), ensuring compliance with relevant federal and state leave laws and City policy; develop and administer return-to-work plans; conduct interactive processes and formulate and implement accommodations as needed.Consult with managers and supervisors regarding job performance and workplace behavioral standards and expectations, and coach City leadership through feedback communication about expectations and observations; monitor performance improvement conversations and documentation processes.Conduct and/or coordinate implementation of intra/interdepartmental training programs and activities.Conduct research, analyze data, and prepare written and statistical reports and recommendations for a variety of human resource issues and topics; make oral presentations as required to a wide variety of audience types (city council, employee groups, supervisors, etc.).Update and revise policies and procedures, written directives, rules, and regulations and various employee materials as appropriate.Conduct new employee orientation and exit interviews; ensure proper applicant notification.Respond to public inquires in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.Attend and participate in professional group meeting; stay abreast of new trends and innovations in the field of human resources administration.Regular and timely attendancePerform related duties as requested.Typical Qualifications:Sufficient experience and education to demonstrate the knowledge and skills listed and to perform the essential duties is required. A typical way of obtaining the required qualifications is:Education: A Bachelor's degree from an accredited college or university with major course work in human resource management, public administration, business administration, or a related field.Experience: Three (3) years of increasingly responsible professional-level human resources administration experience, preferably in a public sector municipal government agency in the State of California. A master's degree in a related field may be substituted for one year of required experience.Licenses and Certificates: Valid California driver's license and satisfactory driving record.HR Certification a plus (PHR, PHRca, SPHR, SHRM-CP or SHRM-SCP)Supplemental Information:Knowledge of: Principles, practices, and procedures of human resources administration in the areas of employment, compensation and classification, workers' compensation, employee development, training, labor relations, negotiation processes, performance management and discipline, and benefits administration.Principles of city government organization, functions, and management.Basic principles and procedures of record keeping.Resources to sustain current understanding of modern trends and legal issues in the field of human resources management.Methods and techniques of research and analysis.Office procedures, methods, and equipment including computers, all Microsoft Office applications, and other relevant software applications. Pertinent federal, state, and local laws, codes, and regulations.English usage including grammar, spelling, vocabulary, and punctuation.Techniques for providing a high level of customer service to the public and City staff, in person and over the telephone.Ability to: Perform professional human resources work with minimum supervision.Exercise independent judgment and personal initiative; effectively manage highly sensitive information.Collect, compile, and analyze information and data; prepare complete and accurate analyses, and write clear and logical reports providing recommendations in a variety of administrative areas.Work tactfully with and win confidence and cooperation of other departmental personnel, the public, and outside agencies, and organizations.Understand and assess needs and strengths of others for the purpose of coaching and counseling employees and the management team.Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws and regulations.Formulate and conduct presentations to employees, supervisors, and department managers.Plan and organize work to meet changing priorities and deadlines.Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility.Communicate and interact in situations requiring tact, instruction, persuasion, and counseling including conferences, group discussion, individual interviews, and negotiationDemonstrate an awareness and appreciation of the cultural diversity of the community.Read, speak, write, and comprehend English (and preferably Spanish) at a level necessary to carry out the essential functions of the position to explain complex policies and instructions in plain language and communicate effectively with the public, elected officials, executives, other departments, agencies, and government organizations.Provide high quality customer service.Establish and maintain effective working relationships with those contacted in the course of work.Benefits Overview:CalPERS Retirement – 2% at 55 for Classic Members or 2% at 62 for PEPRA (new members)City participates in Social SecurityMedical/Dental/Vision - 100% for employees, maximum of $150/month for dependent coverage for unsworn positions or $199/month for sworn positions.Life Insurance - City provides coverage with maximum benefits equal to one year's salary.Paid holidays of 13 days a yearPTO: 0-4 yrs of continuous service 9.23 hours/pay period (biweekly)5+ yrs of continuous service 10.77 hours/pay period (biweekly)10+ yrs of continuous service 12.30 hours/pay period (biweekly)Tuition reimbursement (Restrictions/caps apply)Employee Assistance Program (EAP)Longevity bonus applies after 5, 10, and 15 years of service.