Lead Server/Shift Manager

Lead Server/Shift Manager Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager . Lead Server/Shift Manager - Job Responsibil ities - Oversee daily restaurant operations during assigned shifts to ensure efficient service. - Coordinate and manage staff schedules, ensuring adequate coverage for peak times. - Monitor service quality and customer satisfaction, addressing any issues promptly. - Train, mentor, and support servers and other staff to maintain high standards of service. - Handle customer complaints and resolve issues to maintain a positive dining experience. - Ensure compliance with health and safety regulations and restaurant policies. - Assist with the setup and breakdown of dining areas before and after service. - Collaborate with kitchen staff to ensure timely and accurate order delivery. - Lead by example in providing exceptional customer service and hospitality. Lead Server/Shift Manager - Job Requirements - Minimum of 3-5 years of FOH or BOH experience in a high-volume restaurant environment - Strong communication and interpersonal abilities - Ability to multitask and work efficiently under pressure - Knowledge of food safety and sanitation regulations - Proficient in POS systems and basic computer applications - Availability to work flexible hours, including nights, weekends, and holidays - Ability to train and mentor new staff members - Physical ability to stand for long periods and lift up to 25 pounds Lead Server/Shift Manager - Job Benefits - Competitive hourly wage plus tips (Tips on serving shifts) - Health insurance - Sick leave - Flexible scheduling - 401(k) retirement plan with company match - Employee meal discounts - Professional development and training opportunities - Opportunities for career advancement Compensation details: 18.5-19.5 Hourly Wage PIb93f45a2fd9b-25448-40951739aa415a4b-8b21-40fc-a65c-70d2b25ca29a