Conversational Designer
SGS Consulting
Job Responsibilities:
- Design and develop urn-based dialogue systems that simulate human-like conversations
- Collaborate with cross-functional teams to establish preliminary processes and align on project goals
- Contribute to strategic decisions, working with the Design, Product, and Executive teams to shape the direction of AI character experiences
- Create end-to-end conversational flows with satisfying and novel core mechanics and dialogue loops
- Give and solicit real-time feedback from other designers to continually raise the quality and craftsmanship of the product
- Partner with PMs, engineers, researchers, content strategists, and QA to oversee the implementation of the user experience from product conception to launch, as well as post-launch design support
- Quickly solve issues with your cross-functional leads, including user research, data science, and product management
- Clearly articulate conversational design decisions to a vast set of internal stakeholders
- Advocate for conversational design within Client's Lab
Skills:
- Conversational Design with a focus on story, character and emotional intent and flow
- Background in various writing styles from narrative and comedy to live-hosted, animation and instructional
- Simplifying complex concepts into understandable content
- Writing for all age groups and demographics
Education/Experience:
- 5+ years of experience in conversational design, linguistics, or a related field
- Portfolio that showcases your ability to design and develop engaging conversational systems
- Experience with linguistic techniques and conversational mechanics
- Strong understanding of user experience principles and human-centered design
- Excellent communication and collaboration skills
- 10+ years of experience in conversational design, linguistics, or a related field
- Experience with AI and machine learning technologies
- Experience with dialogue management systems and natural language processing (NLP) tools
- Familiarity with virtual reality (VR) and augmented reality (AR) technologies
Vacancy posted more than 2 months ago
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