Salesforce Data Analyst

About Crane

Crane Co. is a diversified manufacturer of highly engineered industrial products. Founded in 1855, Crane provides products and solutions to customers in the aerospace, electronics, hydrocarbon processing, petrochemical, chemical, power generation, automated merchandising, transportation and other markets. The Company has four business segments: Aerospace & Electronics, Engineered Materials, Merchandising Systems, and Fluid Handling. Crane has approximately 11,000 employees in North America, South America, Europe, Asia and Australia. Crane Co. is traded on the New York Stock Exchange (NYSE:CR)

About CRANE ChemPharma & Energy

CRANE ChemPharma & Energy (within Crane's Fluid Handling segment) designs and manufactures a variety of high performance products including: highly engineered check valves, sleeved plug valves, lined valves, process ball valves, high performance butterfly valves, bellows sealed globe valves, aseptic and industrial diaphragm valves, multi/quarter-turn valves, actuation, sight glasses, lined pipe, fittings and hoses, and air operated diaphragm and peristaltic pumps. Its trusted brands (in alphabetical order) ALOYCO®, CENTER LINE®, COMPAC-NOZ®, CRANE®, DEPA®, DUO-CHEK®, ELRO®, FLOWSEAL®, JENKINS®, KROMBACH®, NOZ-CHEK®, PACIFIC VALVES®, RESISTOFLEX®, REVO®, SAUNDERS®, STOCKHAM®, TRIANGLE®, UNI-CHEK®, VALVES®, WTA®, and XOMOX® offer customers complete and innovative product portfolio designed for the most demanding corrosive, erosive, and high purity applications. Among the industries served are the chemical processing, biotechnology, pharmaceutical, oil & gas, refining, and power generation.

Position Summary:
The Salesforce Data Analyst plays a key role in supporting the integrity, accuracy, and usability of business data across Salesforce and the internal systems that feed into it. The role partners with business users, IT, and cross-functional stakeholders to ensure data flowing through Salesforce is reliable, well-structured, and ready to support reporting and decision-making.

While Salesforce serves as a central reference platform, a significant portion of the work involves backend internal systems that interface with Salesforce. The analyst is expected to support both recurring operational cycles and ad hoc requests, with a strong focus on data quality, normalization, and trend analysis.

Key Responsibilities:

• Analyze data across Salesforce and connected internal systems to support business reporting, trend identification, and operational decisions.

• Maintain data integrity by reviewing, reconciling, and standardizing records across multiple sources, ensuring consistency between Salesforce and upstream systems.
• Support recurring operational cycles - daily, weekly, monthly, and quarterly - including data validation, reporting refreshes, and reconciliation activities.
• Execute system updates and corrections through backend utilities and supporting tools, addressing both scheduled and request-based work.
• Investigate data discrepancies across ERP, internal systems, and Salesforce; coordinate with relevant stakeholders to drive resolution.
• Develop and maintain reports and dashboards in Salesforce and Excel to support business visibility, including pivots, trend views, and validation checks.
• Conduct data quality reviews and contribute to enhancements that improve reporting accuracy and usability.
• Support testing activities for system changes, including validation of configuration updates, issue tracking, and deployment readiness checks.
• Manage account- and hierarchy-related updates, including customer, end-user, and organizational mapping, to ensure alignment across systems.
• Set up and maintain sales code lookups and produce clean, validated output files for downstream use.
• Develop and maintain process documentation, reference guides, and user materials to support consistent execution and onboarding.
• Provide first-level support to business users for data-related questions and escalate complex system issues as appropriate.

Qualifications:

• 0-2 years of experience in data analysis, CRM operations, or a similar function.
• Working knowledge of Salesforce, including reports, dashboards, and tools such as Data Loader.
• Strong Excel skills, including pivot tables, lookups, and data validation techniques.
• Familiarity with working across integrated systems (e.g., ERP, CRM, internal platforms).
• Solid analytical, problem-solving, and organizational skills with strong attention to detail.
• Effective written and verbal communication; ability to translate data findings into clear business context.

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.