Human Resources Generalist

General Definition of Work

Performs a variety of professional and office related support across multiple areas of Human Resources including recruitment, wellness, HRIS systems, payroll, time and attendance, onboarding, compensation, performance management, benefits administration and employee events in accordance with established policies and procedures. Work is performed under the general supervision of the Human Resources Supervisor.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Supports payroll processing in timekeeping to ensure accuracy, timeliness, and compliance with established policies and regulations. Assist with payroll audits, discrepancies, and recommends corrective actions as needed, reviews time card reports and respond to employee inquiries regarding payroll and timekeeping matters.

Responsible for all information in the HRIS system. Performs ongoing reconciliations and audits of data; ensures data integrity; supports design and functionality of the HRIS system. Assists with identifying future system enhancements or functionalities to benefit the agency. Works with employees to resolves issues related to HRIS systems

Updates employee information, enroll new hires, input changes each payroll. Communicates with the HR Generalist those changes.

Leads wellness projects and programs; plans, implements, and monitors initiatives; collaborates with vendors and other HR associates to plan and execute special events; assists with drafting employee communications with respect to new programs.

Coordinates the organization’s recruitment efforts and new hire procedures. Receive and review resumes, set-up interviews, interview in-house applicants as necessary and conduct or arrange for testing. Confer with hiring management on interviewing, selection, and general regulatory issues. Bring recommendations to Chief People and Member Services Officer for hiring. Conduct background checks, notify staff of new hire start date, ensure proper orientation, and responsible for all onboarding. Completes I-9 for new hires and ensures compliance.

Participates in the administration of company benefits; maintains familiarity with benefits, regulations and related issues; acts as a liaison between staff and insurance carriers; provides responses to employee inquiries relating to coverage and payment issues; assists with annual open enrollment and insurance bid processes, enrollment, terms; processes forms and ensures accurate data exchange with benefit providers; ensures agency's COBRA information is provided to carrier properly; maintains agency compliance with benefit regulations. Ensures proper invoicing of retiree’s health coverages

Maintains member city job postings and leads the annual member salary survey. Completes outside salary surveys and gathers information for agency use.

Assist with the administration of Other Post-Employment Benefits such as retiree health care program.

Assists in the maintenance of job descriptions and compensation plan.

Reviews, tracks and documents compliance with mandatory and non-mandatory training and work assessments. Schedules, coordinates and ensures attendance with mandatory trainings per policy requirements.

Assists employees and supervisors with interpretation of HR policies and procedures.

Writes, maintains, and supports various reports or queries using appropriate reporting tools. Develops standard and custom reports and surveys regarding employee compensation, performance management, wellness initiatives, recruiting efforts, HR metrics and other reports as directed.

Assists in the development, implementation and maintenance of human resources programs, practices and procedures and provide direction and communication to agency employees as appropriate.

Knowledge, Skills and Abilities

Knowledge of HR related industry, organization, and department policies, practices, and procedures;, recommendations, best practices, ordinances, and laws; general knowledge of standard office and department specific software and equipment;; ability to compute rates, ratios, and percentages; ability to present ideas effectively, both orally and in writing; ability to establish and maintain effective working relationships with associates, vendors, and the general public.

Education and Experience

Bachelor's degree in human resources, or related field and minimum 5-7 years’ experience working in human resources with experience in payroll, benefits and employment law.

Physical Requirements

This work is sedentary and requires little to no exertion of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires pushing or pulling and occasionally requires walking and reaching with hands and arms; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid driver's license in the State of Florida.

Last revised: 10/14/2026