Collections Technician Entry Level- Boca Raton

Job Description

Job Description

Role: Collections Technician, Entry Level
Location: Boca Raton, Florida office

Website: SamsonFunding.com

  LinkedIn:  

Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...

 -This is an in-office role, not remote**         

 -Entry level role (1-3 years experience)                                                                                                                                                                                   -Speaking Spanish is a plus, but not required

Essential Duties of the Collections Technician include:

• Work closely with collections manager, sales and operations teams regarding client accounts 
• Tactful account confidentiality 
• Proactively manage multiple accounts 
• Analyze business financials thoroughly according to established procedures 
• Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts 
• Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
• Negotiate payment plans while maintaining excellent customer service 
• Monitor payment plan and ensure commitments are honored 
• Partner cross- functionally to resolve issues impacting payment timelines 

Knowledge & Qualifications:

• Work “athlete” - someone who is coach-able, innovative, focused and adaptable
• Self-motivated, organized and excellent follow-up discipline with attention to detail
• Solutions oriented approach 
• Basic computer skills: Excel, Gmail 
• Excellent communication skills via phone and email
• Desire to crush collecting goals while balancing firmness with professionalism 
• Resourceful, able to prioritize and problem solve 
• Ability to work independently and in a team environment along side management teams 
• Prior experience in customer service, collections, or business finance is a plus 

Who This Role Is NOT For

• Those who avoid phone conversations about financial responsibility.
• Those who struggle with consistent follow-up or structured workflows.
• Those who are uncomfortable asking for payment or resolving balances.
• Those who prefer loosely managed tasks instead of clear accountability.

 

Benefits:

• Supportive and collaborative work environment 
• Paid on- the- job- training 
• Paid time off
• Medical Insurance 
• Dental Insurance 
• Vision Insurance 
• Health Benefits Premium 100% covered by the company
• HSA & FSA options 
• 401(K)
• Profit Sharing 

 
Job Level: Entry Level

Job Type: Full-time
Job Location: Boca Raton, Florida
Work Location: In-office (not remote)
Shift: Monday-Friday, 9a.m.-6p.m.
Salary: $50k base salary                                                                                                                                                                                                   

****Samson Funding is a BBB‑accredited company – A trusted name within the industry!

Website: SamsonFunding.com
LinkedIn: