Residential Aide - Mid-City Day Shift (PT)

Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking a compassionate and dependable Residential Aide to join our ODR Interim Housing team. If you are committed to supporting individuals experiencing homelessness and thrive in a fast-paced, client-focused environment, this is your opportunity to make an impact in our community. Come help us provide high-quality care that empowers our residents toward stability, independence, and well-being!

Key Details

Job Title: Residential Aide – Day Shift
Department: ODR Interim Housing
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: On-Site

Salary Range: $18.50 - $20.50 per hour, DOE

What You’ll Do: The Impact You’ll Make

As a Residential Aide, you will provide compassionate support to residents while maintaining a safe, welcoming environment. You will play a critical role in supporting individuals experiencing homelessness as they work toward stability and independence.

Resident Support and Care

Respond promptly and professionally to resident needs. Foster a safe, supportive, and welcoming environment. Assist residents with daily chores, personal care, and program activities to promote independence. Support meal preparation and serving. Maintain confidentiality in all resident interactions.

Monitoring and Safety

Conduct routine facility rounds to ensure safety and cleanliness. Maintain sanitary and hazard-free conditions in resident rooms, hallways, laundry areas, and restrooms. Respond appropriately to emergencies and unusual situations and complete all required documentation.

Documentation and Reporting

Complete daily logs, end-of-shift reports, and obtain necessary signatures. Document and report incidents, injuries, and other unusual occurrences. Share important updates with oncoming staff and the Program Manager.

Administrative and Facility Support

Answer telephones, take messages, and greet visitors professionally. Assist with class activities, recreation, and events. Monitor and record client self-administration of prescribed medications. Support additional duties as assigned by the Program Manager.

What You’ll Bring: Your Qualifications

Education and Experience

High School diploma or GED preferred. At least one year of experience in mental health, substance abuse treatment, or social services supporting individuals experiencing homelessness. Candidates with lived experience are encouraged to apply. If in recovery from alcohol or substance use, at least one year of continuous sobriety is required.

Skills and Abilities

Ability to remain calm, professional, and consistent under stress or conflict. Strong communication, patience, and supportive presence. Proficiency with Microsoft Office Suite including Word, Excel, Outlook and database systems. Strong organizational abilities and teamwork mindset.

Additional Requirements

Valid California Driver’s License, clean driving record, and insurability under agency policy. Successful completion of Live Scan background check. Current CPR certification preferred. Prior experience answering phones, greeting visitors, or providing administrative support is a plus. Military-experienced candidates are encouraged to apply. Alcott follows Fair Chance hiring practices during the background check process.

Why Join Alcott?

Alcott is a compassionate, mission-driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.

• Meaningful Work: Help clients achieve recovery, stability, and independence.
• Supportive Team: Work alongside skilled professionals who value empathy, integrity, and collaboration.
• Outstanding Benefits: Enjoy 100% employer-paid Medical and Dental coverage (employee only, with family and PPO options available at an additional cost), a 403(b)-retirement plan witha 6% employer match, paid vacation and sick time.
• Professional Growth: Receive supervision and ongoing training opportunities to support your path toward licensure and career advancement.

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.