IT Product Owner - Payments

Overview

Every time a guest taps "Order" in the Casey's app, builds a pizza online, scans Rewards at the pump, or pays with a saved card - a backend system has to make that moment feel effortless. Across 3,000+ stores, 19 states, and 10M+ Rewards members, that plumbing is what makes a c-store run like a digital business.


This role is the dedicated Product Owner for that backend core - the SAP Hybris, GraphQL, and integration layer that connects ordering, loyalty, and payment. The Product Owner partners with a Product Manager who owns the broader ecommerce strategy, and is accountable for backlog health, stakeholder alignment, and the reliability of the systems that power every digital transaction.


Key Responsibilities:

• Reliability of the ordering & checkout pipeline. Own the SAP Hybris order flow, payment routing through ACI, real-time inventory sync to stores, and guest checkout flows that just work.
• Third-party integration ownership. Drive day-to-day relationships with vendors holding their roadmaps, contracts, and bug queues accountable to ours.
• Backlog & sprint health. Story decomposition, acceptance criteria, definition of done, and sprint hygiene - the discipline that lets a scrum team ship clean work every two weeks instead of fighting fires.
• Stakeholder partnership. Intake, alignment, and status comms with business owners across Marketing, Loyalty, Store Operations, and Finance. Run the readiness conversations that get a release across the line.
• Production readiness. Pre-release reviews, integration signoffs, and the kind of vendor bug triage that protects guests on day one of a launch.
• Process consistency. Work closely with other product owners to ensure consistency in execution and responsibilities within the agile delivery teams. Perform other duties as assigned.

Why Casey's:


We're a 60-year-old company that's somehow also one of the most interesting digital plays in retail. Casey's is the third-largest convenience retailer and the fifth-largest pizza chain in the country - and we're here for good in towns most companies pass through. The work is technical, the stakes are real (guests in rural communities counting on us for dinner), and the team is what Iowa is: relentlessly nice and quietly competitive.


Compensation :


Starting pay range: $91,600-120,200. Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for an annual cash bonus based on company performance. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company.

Requirements

• This position requires authorization to work in the U.S. without the need for employment-based immigration sponsorship now or in the future. Casey's will not provide sponsorship or employer support for applications or petitions for F-1 OPT, F-1 CPT, H-1B, L-1, TN, O-1, E-3, H-1B1, J-1, or any other employment-based visa.
• Bachelor's Degree or equivalent work-related experience is required.
• At least five (5) years of direct work experience in product ownership. Certified in Scrum Product Ownership, a plus.
• Experience with collaboration tools (e.g., Jira, Confluence, Smartsheet's, etc.).
• Backlog & delivery discipline. You've spent real time as a Product Owner - writing the stories engineers actually want to pick up, running a backlog that reflects the world as it is today (not last quarter), and keeping a scrum team out of the weeds. Jira and Confluence are second nature. Smartsheet's doesn't scare you. SAFe or scrum cadence is familiar territory.
• Stakeholder & business partnership. Comfortable saying "not this sprint" without burning a bridge. You can write a status update an exec will actually read, run a business-readiness meeting without scripts, and translate between business goals and engineering reality without losing either side.
• Technical & 3rd-party fluency. You've worked alongside engineers on a real ecommerce platform - Hybris, Commerce tools, SFCC, or similar - and you understand how APIs, integrations, and payment flows actually behave in production. You've held a vendor accountable to a roadmap and know what it takes to ship a real integration, not just contract one.
• The Casey's fit. Strong interpersonal, verbal, and written communication skills, including presentation and facilitation. Detail oriented and organized with the ability to manage multiple complex tasks simultaneously. Passionate about the needs of the guest. Team oriented. Good at both planning and tactical execution. Collaborative and open to new ideas.

This role does not allow for 100% remote work. Qualified candidates must live within a daily commutable distance of Casey's Store Support Center in Ankeny, IA and be willing to work onsite 5 days per week.