Health Information Specialist I

Health Information Specialist I Location: 6440 Smithfield, NC | Job Type: Full‑time regular Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant is building the future of how data is connected and used to improve health. We are stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights Full‑Time: Monday‑Friday 8:00 AM‑4:30 PM EST Location: This role will be performed at one location in Smithfield, NC Comfortable working in a high‑volume production environment Documenting information in multiple platforms using two computer monitors Full Benefits: PTO, Health, Vision, and Dental Insurance, 401(k) savings plan, tuition assistance Responsibilities Receive and process requests for patient health information in accordance with company and facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of company and facility software. Adhere to the company's and customer facilities code of conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as needed. Consistently apply medical privacy regulations to guard against unauthorized disclosure. Manage patient health records and safeguard patient records in compliance with HIPAA standards. Prepare new patient charts, gather documents and information from paper or electronic health record. Ensure medical records are assembled in standard order and are accurate and complete. Create digital images of paperwork to be stored in the electronic medical record. Respond to requests for patient records, both within the facility and by external sources, retrieving and transmitting them appropriately. Answer inbound and outbound calls. Assist with patient walk‑ins. Assist with administrative duties such as handling faxes, opening mail, and data entry. Meet productivity expectations as outlined at specific site. Schedule pick‑ups as needed. Other duties as assigned. Qualifications High School Diploma or GED. Ability to commute between locations as needed. Available to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in English. Detail and quality oriented regarding accurate and compliant information for medical records. Strong data entry skills. Can work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Responsive in a fast‑paced environment. Bonus Points Experience in a healthcare environment. Previous production/metric‑based work experience. In‑person customer service experience. Ability to build relationships with on‑site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. EEO Statement We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. #J-18808-Ljbffr