Case Manager I

Job Description

Job Description

Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life. 

ABOUT US

The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida.  We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.

We are currently seeking a FT Case Manager I at the Broward Outreach Centers in Hollywood, FL,

JOB SUMMARY

The Case Manager I (CM-I) reports to the Emergency Services Supervisor ,   and   will provide case management services, crisis intervention, support, and referral services for residents. The CM-I  will also provide timely outcome reports per program guidelines and requirements; monitors progress of residents; and refers them to appropriate agencies for assistance as needed. The CM-I provides guidance to clients using scriptural references, and acts as a role model by personal testimony. Duties include discipleship of residents based on sound scriptural/biblical principles, incorporated into established case management techniques.

CORE DUTIES/RESPONSIBILITIES:

• Makes correct assessments and drafts appropriate care plans for clients
• Keeps appropriate up-to-date case notes, and documents files in a timely manner
• Builds rapport with clients and facilitates group discussions effectively
• Keeps supervisor informed of challenges and accomplishments when working with difficult cases
• Maintains an up-to-date listing of community contacts
• Links clients with community resources in a timely manner
• Follows up with clients progress once linked with community resources
• Closes files appropriately, and in a timely manner
• Keeps client files updated in compliance with established procedures
• Attends company sponsored events to support the residents we serve
• Keep up to date progress notes as per clients Phase Guidelines and status change in the Rommel System.
• Submits accurate on time client monthly reports
• Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events
• Must be in agreement with and sign The Caring Place Statement of Faith
• Performs other related duties as assigned

• Requires a High School Diploma or previous on-the-job training in Social Work or related field; Associate’s degree, CAP training, and 2 years’ experience preferred
• At least 1 year experience in working with the homeless population
• Requires the ability to lead and facilitate support groups using biblical scriptures and principles, and incorporate scriptures into the rehabilitation process
• Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency guidelines
• Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/ substance abuse addiction
• Must be able to make proper assessment for care plans, provide case management of client services, crisis intervention and referral services
• Must possess knowledge of local community agencies, programs and resources available for clients
• Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, sex, disability, political affiliation and sexual orientation
• Must have the ability to react quickly and calmly in an emergency
• Must be organized and computer literate

PHYSICAL REQUIREMENTS:  

• Must be able to sit for lengthy periods of time
• Must also be able to see, hear and speak, in order to interact with staff and the general public
• Must be able to lift and/or carry up to 25 pounds
• Must also be able to move around as needed to perform essential job duties

• Day off for Birthday/Work Anniversary
• Employee Discounts
• Holidays (12)
• Paid Time Off
• Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)
• Company Paid Life insurance
• 403b Retirement Plan with 3% match

Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.