Sr. DevOps Cloud Engineer

The Sr. DevOps Cloud Engineer resolves escalated service issues, coaches' other engineers to resolutions, engineers and implements complex projects, and maintains and oversees assigned technology pillars. This position will require 4 days in the office, candidates must be in or willing to relocate to the Nashville, TN region.Please read the following job description thoroughly to ensure you are the right fit for this role before applying.The ideal candidate will have the following minimum qualifications:Bachelor's or Master's degree in Computer Science, Engineering or related field or directly related year for year work experience5+ years in systems, infrastructure, cloud, or platform engineering, including at least 2 years working with public cloud and infrastructure automationSr. DevOps Cloud Engineer Requirements:Demonstrated proficiency with Python, PowerShell, and Bash for automation and toolingProficiency with Git, including branching strategies, pull request review, and repository and workflow managementDemonstrated experience with CI/CD platforms such as Azure DevOps, GitHub Actions, or GitLab CI, including pipeline authoring and release automationDemonstrated experience with containerization and Kubernetes, including Helm, managed Kubernetes services (AKS/GKE), Traefik ingress, and container image build and registry workflowsHands-on experience operating production workloads in public cloud (Microsoft Azure and Google Cloud), including compute, networking, identity, storage, and cost managementDemonstrated production experience administering software load balancers, specifically HAProxy Enterprise or equivalent, including frontend and backend configuration, ACLs, health checks, and TLS terminationWorking knowledge of Layer 4 and Layer 7 load balancing concepts, including session persistence, health checking, and routingWorking knowledge of Linux and Windows Server administration in cloud-hosted environments, including hardening and patchingExperience with metrics, logs, and distributed tracing, including OpenTelemetry instrumentation and SLO-based alertingWorking knowledge of cloud security practices including least privilege, network segmentation, secrets management, hardening baselines, and vulnerability remediationSr. DevOps Cloud Engineer key responsibilities are:Troubleshoots problems related to physical and virtual infrastructure performance and resolves trouble tickets as assignedManages, participates, or performs tasks related to specific projects to implement new technology as assignedDesigns, builds, configures, integrates, deploys and tests infrastructure components, operating systems, application software and system management toolsDesigns, builds, maintains and monitors systems and platforms ensuring they consistently exceed defined goals for availability, capacity, efficiency, scalability, and performanceDesigns, builds, implements, and maintains security, redundancy, backup, and logging strategiesEvaluates, maintains, and modifies established best practices for infrastructure maintenance and asset managementCreates and maintains custom scripts to increase system efficiency and lower the human intervention time on manual tasksCreates and maintains documentation for system configurations, runbooks, and administration procedures in the team's designated knowledge baseProduces solution designs and technical specifications, including cost estimates, resource requirements, and delivery timelinesSets technical goals and delivery milestones for assigned projects and drives them to completion, coordinating with project management and stakeholder teamsImplements and utilizes configuration automation tools such as Ansible, Puppet, or ChefPartners with architecture and security teams to define and implement automation standards and reusable infrastructure patternsImplements and utilizes IaC tools such as Terraform, Bicep, and Azure Resource Manager to consistently provision resourcesDeploys and maintains monitoring and observability tooling (Prometheus, Grafana, OpenTelemetry, and enterprise platforms in use), and builds dashboards and alerting that reflect service-level objectivesOrganizes priorities, escalates problems as needed, and communicates effectively with manager, co-workers, xhyhwjd and clientsParticipates in vendor and technology evaluations, including proof-of-concept work, technical due diligence, and total-cost analysisMentors and develops other engineers through code review, pairing, runbook development, and knowledge transfer, and continuously improves team processesBuilds and maintains CI/CD pipelines for infrastructure and platform changes, using GitOps workflows for deployment and drift detectionOperates and upgrades managed Kubernetes platforms, including cluster lifecycle, autoscaling, ingress, and workload onboardingOwns vulnerability remediation and patching for assigned platforms against defined SLAs, coordinating with security on risk acceptance and exception handlingDesigns, configures, and maintains application load balancing services using HAProxy Enterprise, including frontend and backend configuration, health checks, ACL-based routing, and TLS terminationMaintains high availability of load balancing tiers, including redundant and clustered configurations, failover testing, and zero-downtime configuration reloads and upgradesOnboards applications to load balancing services and implements traffic management patterns such as weighted routing, blue/green and canary releases, and rate limitingManages TLS certificate lifecycle for load-balanced services, including issuance, renewal automation, and cipher and protocol standards