Quality Assurance Manager

Quality Inspections and Production Support Perform and document quality inspections throughout each stage of factory production. Verify that work complies with approved plans, specifications, installation instructions, building codes, and established quality standards. Inspect structural, mechanical, electrical, plumbing, insulation, air-sealing, weatherproofing, finish, and other building components within the employee’s training and assigned authority. Confirm that required inspections and quality checkpoints are completed before work is concealed or production advances. Identify defective, incomplete, or nonconforming work and communicate findings promptly to the Quality Assurance Manager and appropriate production staff. Follow deficiencies through correction and verification. Assist with final factory inspections and confirm that homes are ready for transport, delivery, and transition to field construction. Support the Quality Assurance Manager in determining when work should be paused pending inspection, clarification, or correction. Compliance and Third-Party Coordination Help maintain compliance with applicable building codes, approved plans, modular construction requirements, energy-efficiency standards, and organizational policies. Coordinate inspection readiness with factory staff, contractors, subcontractors, third-party inspectors, testing agencies, and consultants. Support EnergyLogic testing, HERS documentation, RSR requirements, utility-rebate documentation, and other applicable energy or performance programs. Verify that required testing, inspection, and compliance documentation is complete and properly filed. Assist with responses to inspection findings, plan-review comments, testing deficiencies, and corrective-action requirements. Escalate code conflicts, design discrepancies, recurring defects, or unresolved compliance concerns to the Quality Assurance Manager. Documentation and Record Control Maintain accurate inspection checklists, photographs, test reports, deficiency logs, corrective-action records, approvals, and closeout documentation. Organize quality records by project, home, module, production stage, and inspection type. Ensure that current approved plans, specifications, product information, and inspection requirements are available to production staff. Document changes, field conditions, substitutions, and corrective work as directed. Assist with assembling quality and compliance records required for transportation, site installation, inspections, certificates of occupancy, warranty reference, and project closeout. Maintain clear records of unresolved issues and communicate outstanding items during factory-to-site transitions. Quality Systems and Continuous Improvement Ability to use, implement, and train others on an ERP system to manage quality systems Track recurring deficiencies, installation errors, damaged materials, rework, and other quality trends. Help identify the causes of quality problems and recommend practical process improvements. Assist with developing and updating inspection procedures, quality-control checklists, standard work instructions, and training materials. Support training for factory staff and volunteers on workmanship standards, inspection expectations, documentation, and proper installation practices. Participate in production meetings and communicate quality concerns, upcoming inspections, unresolved deficiencies, and compliance deadlines. Promote a workplace culture in which quality concerns are reported early, addressed respectfully, and resolved before they affect later stages of production. Help evaluate completed homes and warranty findings to identify lessons that can improve future factory production. Materials and Inventory Verification Inspect delivered materials for visible damage, correct quantities, approved specifications, and suitability for installation. Verify that products and materials used in production match approved plans, specifications, submittals, and manufacturer requirements. Identify damaged, incorrect, missing, or nonconforming materials and report discrepancies to the Quality Assurance Manager. Assist with material tracking, inventory documentation, and organization as they relate to quality control and production readiness. Review packing slips, delivery records, and related documentation as assigned. Collaboration and Communication Work closely with the Quality Assurance Manager, Factory Manager, Assistant Factory Manager, production staff, Assistant Construction Director, Construction Manager, contractors, subcontractors, consultants, and inspectors. Communicate quality requirements and deficiencies clearly, professionally, and respectfully. Provide the field construction team with accurate documentation regarding unresolved items, special installation requirements, or factory-related corrections. Work directly with contractors and subcontractors when coordinating inspections or resolving quality issues. Maintain appropriate confidentiality and professional boundaries when working with future homeowners, volunteers, vendors, and community partners. Safety and General Responsibilities Follow and reinforce all workplace safety policies and factory procedures. Report unsafe conditions, damaged equipment, or work that could affect the safety or integrity of a home. Maintain clean and organized inspection and documentation areas. Participate in staff meetings, training, and organizational activities as required. Perform other related quality-assurance and compliance duties as assigned by the Quality Assurance Manager. Core Competencies Ability to use a computer, email, and to maintain and to train others on an ERP system Strong attention to detail and commitment to high-quality construction. Ability to read and interpret construction drawings, specifications, checklists, and installation instructions. Ability to identify incomplete, defective, or nonconforming construction work. Strong organizational, documentation, and record-management skills. Clear and respectful communication with production staff, contractors, subcontractors, inspectors, and consultants. Ability to address quality concerns constructively while maintaining accountability. Sound judgment and willingness to escape unresolved safety, quality, or compliance concerns. Ability to manage multiple inspections, deadlines, corrective actions, and production priorities. Commitment to continuous improvement, teamwork, and Flatirons Habitat for Humanity’s mission. Comfort working in an active manufacturing and construction environment. Qualifications Two or more years of experience in residential construction, modular construction, manufacturing quality control, building inspection, construction administration, or a related field preferred. Working knowledge of residential construction methods, materials, sequencing, and workmanship standards. Must be able to learn and use an ERP system Experience performing inspections or documenting construction quality preferred. Familiarity with building codes, energy-efficiency requirements, modular construction, or third-party testing programs preferred. Ability to read residential construction drawings and specifications. Proficiency with digital documentation, spreadsheets, photographs, shared files, and project-tracking systems. Strong written and verbal communication skills. Ability to work independently while following established procedures and escalating issues appropriately. Valid driver’s license and reliable transportation for occasional travel to construction sites or other project locations Ability to safely access active production and construction areas, including stairs, ladders, uneven surfaces, and confined work areas. Ability to lift and carry materials or equipment weighing up to 40 pounds, with or without reasonable accommodation. Commitment to affordable housing, respectful collaboration, and the mission of Flatirons Habitat for Humanity. Flatirons Habitat for Humanity is an equal opportunity employer. We are committed to creating a diverse and inclusive environment and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We encourage all qualified individuals to apply and join us in building a world where everyone has a decent place to live. #J-18808-Ljbffr